touch-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jamie Strandboge, thank you for reporting this and helping make Ubuntu
better. As per http://www.dell.com/support/home/us/en/19/product-
support/product/xps-13-9343-laptop/drivers an update to your computer's
buggy and outdated BIOS is available (A04). If you update to this
following https://help.ubuntu.com/community/BIOSUpdate does it change
anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Once the BIOS is updated, and the information above is provided, then
please mark this report Status New.

Thank you for your understanding.

** Changed in: xorg (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1467602

Title:
  after screenlock and screen suspend, external display port monitor
  doesn't resume properly

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I have a Dell XPS 13 9343 with external display link monitor which I
  use in non-mirrored mode as two different screens. If the screen locks
  and suspends (simply locking is not enough) if I tap a key/move the
  mouse/etc the laptop screen comes up and the external monitor flashes
  on, but then the external monitor goes blank (but I can see its
  backlight is on). If I login, the desktop seems to think it is off and
  all of open windows are rearranged (it even puts some on different
  workspaces). The only thing resembling a workaround is if I tap a key,
  watch when the external monitor is blank, then turn off the external
  monitor, then turn it on, then unlock the screen. This isn't great
  though-- some windows are invisible and rearranged and I have to cycle
  through the different workspaces to find them and put them back.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
  Uname: Linux 3.19.0-21-generic x86_64
  NonfreeKernelModules: wl
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Mon Jun 22 11:29:08 2015
  DistUpgraded: Fresh install
  DistroCodename: vivid
  DistroVariant: ubuntu
  DkmsStatus:
   bcmwl, 6.30.223.248+bdcom, 3.19.0-18-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.19.0-20-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 3.19.0-21-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:0665]
  InstallationDate: Installed on 2015-06-13 (8 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. XPS 13 9343
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=7bc4dcd2-0bd8-4e42-b8b7-9f1ed6b8a3e9 ro libata.force=noncq quiet splash vt.handoff=7
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/25/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0310JH
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
  xserver.bootTime: Mon Jun 22 10:53:54 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5153 
   vendor                                     SHP
  xserver.version: 2:1.17.1-0ubuntu3

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