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Message #88689
[Bug 1472471] Re: XServer crash logs the user off randomly
Cyril Soler, thank you for reporting this and helping make Ubuntu
better. To see if this is already resolved in Ubuntu, could you please
test cdimage.ubuntu.com/daily-live/current/ and advise to the results?
** Tags added: latest-bios-a09
** Package changed: linux (Ubuntu) => xorg (Ubuntu)
** Changed in: xorg (Ubuntu)
Importance: Undecided => Medium
** Changed in: xorg (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1472471
Title:
XServer crash logs the user off randomly
Status in xorg package in Ubuntu:
Incomplete
Bug description:
System: Ubuntu 14.04, running cinnamon, on a Dell M3800.
The bug happens randomly and logs off the user, who loses everything in the current session.
It happens mostly when a new window is openned, especially terminals (but not only).
> cat /proc/version_signature
Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
The same happens with the latest 3.16.0-43 kernel. Here's what I found
in the Xorg.0.log.old file:
[ 1063.253] (EE) Backtrace:
[ 1063.254] (EE) 0: /usr/bin/X (xorg_backtrace+0x48) [0x7fe8e43aaed8]
[ 1063.254] (EE) 1: /usr/bin/X (0x7fe8e4206000+0x1a8f19) [0x7fe8e43aef19]
[ 1063.254] (EE) 2: /lib/x86_64-linux-gnu/libc.so.6 (0x7fe8e2385000+0x36d40) [0x7fe8e23bbd40]
[ 1063.254] (EE) 3: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fe8de18b000+0x258f9) [0x7fe8de1b08f9]
[ 1063.254] (EE) 4: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fe8de18b000+0x26d7c) [0x7fe8de1b1d7c]
[ 1063.254] (EE) 5: /usr/lib/xorg/modules/drivers/intel_drv.so (0x7fe8de18b000+0xf4f4f) [0x7fe8de27ff4f]
[ 1063.254] (EE) 6: /usr/bin/X (0x7fe8e4206000+0x1755bd) [0x7fe8e437b5bd]
[ 1063.254] (EE) 7: /usr/bin/X (0x7fe8e4206000+0x176397) [0x7fe8e437c397]
[ 1063.255] (EE) 8: /usr/bin/X (DRI2GetBuffersWithFormat+0x10) [0x7fe8e437c770]
[ 1063.255] (EE) 9: /usr/bin/X (0x7fe8e4206000+0x178499) [0x7fe8e437e499]
[ 1063.255] (EE) 10: /usr/bin/X (0x7fe8e4206000+0x5369e) [0x7fe8e425969e]
[ 1063.255] (EE) 11: /usr/bin/X (0x7fe8e4206000+0x574ea) [0x7fe8e425d4ea]
[ 1063.255] (EE) 12: /lib/x86_64-linux-gnu/libc.so.6 (__libc_start_main+0xf5) [0x7fe8e23a6ec5]
[ 1063.255] (EE) 13: /usr/bin/X (0x7fe8e4206000+0x42a5e) [0x7fe8e4248a5e]
[ 1063.255] (EE)
[ 1063.255] (EE) Bus error at address 0x7fe890108000
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: csoler 7078 F.... pulseaudio
/dev/snd/controlC0: csoler 7078 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=/dev/mapper/swap
InstallationDate: Installed on 2015-06-18 (19 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Dell Precision M3800
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-41-generic root=UUID=ed58d38e-680c-4454-863d-9c8e4698082c ro quiet splash
ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.16.0-41-generic N/A
linux-backports-modules-3.16.0-41-generic N/A
linux-firmware 1.127.12
Tags: trusty
Uname: Linux 3.16.0-41-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 01/08/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: Dell Precision M3800
dmi.board.vendor: Dell Inc.
dmi.board.version: A09
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd01/08/2015:svnDellInc.:pnDellPrecisionM3800:pvrA09:rvnDellInc.:rnDellPrecisionM3800:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Dell Precision M3800
dmi.product.version: A09
dmi.sys.vendor: Dell Inc.
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