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[Bug 1459535] Re: No video preview

 

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gallery-app (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1459535

Title:
  No video preview

Status in gallery-app package in Ubuntu:
  New

Bug description:
  current build number: 4
  device name: arale
  channel: ubuntu-touch/rc-proposed/meizu.en
  last update: 2015-05-27 22:02:54
  version version: 4
  version ubuntu: 20150527
  version device: 20150522-a851049
  version custom: 20150526-719-5-24

  Test Case:
  1. Record a 10 seconds video with the camera app
  2. Close the camera
  3. Open the gallery app
  4. Wait until the thumbnail is generated in the Event view
  5. Tap the video to open the preview
  6. Wait until the preview is generated in the detailed view

  Actual Result
  There is a spinner and the video preview is never generated.
  The following message is displayed in the gallery logs:

  ====
  Unable to load file:///home/phablet/Videos/com.ubuntu.camera/video20150528_092316695.mp4: Unsupported image format
  cache-miss full-load load-failure  file:///home/phablet/Videos/com.ubuntu.camera/video20150528_092316695.mp4 req:1920x1920 ret:0x0 cache:0b/2 time:1ms
  file:///usr/share/click/preinstalled/com.ubuntu.gallery/2.9.1.1183/rc/qml/MediaViewer/SingleMediaViewer.qml:150:17: QML Image: Failed to get image from provider: image://photo/file:///home/phablet/Videos/com.ubuntu.camera/video20150527_211025080.mp4
  ====

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