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[Bug 1471752] Re: apport fails to capture Package field when pinger from squid3 crashes

 

The crash file you've attached only has the initial information from
when the crash occurred.  There is some post-processing done by apport
before filing a bug which will add the Package information.  You can
start this process by running 'ubuntu-bug $crashfile' or 'apport-cli
$crashfile' on the system which the crash occurred.

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https://bugs.launchpad.net/bugs/1471752

Title:
  apport fails to capture Package field when pinger from squid3 crashes

Status in apport package in Ubuntu:
  New

Bug description:
  Summary: The problem is either that apport fails to associate
  /usr/lib/squid3/pinger with the squid3 package, or that apport-retrace
  fails to parse a crash report.

  Apport has captured some information in a crash file (attached)
  regarding a crash of the pinger process from the squid3 package. When
  I run apport-retrace, I get the following error message:

    # apport-retrace -s -S system /var/crash/_usr_lib_squid3_pinger.0.crash 
    ERROR: report file does not contain one of the required fields: CoreDump DistroRelease Package ExecutablePath

  The crash report contains the CoreDump, DistroRelease and
  ExecutablePath fields, but does not contain the Package field.

  This line appears in the kernel log when pinger crashes:
  [6017418.123570] pinger[16002]: segfault at 3e822f940098 ip 00007f9d3be37845 sp 00007ffc798fcbb0 error 4 in libc-2.19.so[7f9d3bdb9000+1bb000]

  
  What I expect should happen: apport captures the Package field in the crash report, and apport-retrace is able to process the crash report.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: apport-retrace 2.14.1-0ubuntu3.11
  ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
  Uname: Linux 3.13.0-49-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CrashReports: 640:0:0:58707:2015-07-06 07:54:44.017688187 +0100:2015-07-06 11:28:22.003206431 +0100:/var/crash/_usr_lib_squid3_pinger.0.crash
  Date: Mon Jul  6 11:38:22 2015
  InstallationDate: Installed on 2012-03-26 (1196 days ago)
  InstallationMedia: Mythbuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to trusty on 2014-07-20 (350 days ago)

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References