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[Bug 1478781] [NEW] [Inspiron 1010, Realtek ALC269, Speaker, Internal] Underruns, dropouts or crackling sound (ie stuttering audio)

 

Public bug reported:

steps:

install a fresh copy of xubuntu (or Ubuntu or Debian . . .)

watch any html5 video (that was the only kind of video I could find
without installing flash/nonfree packages.) eg:

http://www.w3.org/2010/05/video/mediaevents.html (anything from here)
or
https://youtu.be/kmk43_2dtn0

expected outcome:

clear, stutter-free audio.

actual outcome:

horrible stuttering, so bad it makes me worry it might be harming my
system.

Thankfully there is a workaround.

WORKAROUND:

open the file "/etc/modprobe.d/alsa-base.conf"

add a line that reads "options snd-hda-intel position_fix=1"

this fixes the stuttering entirely (except when the CPU is totally maxed
out; then video and audio stutter together, which is to be expected)

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
Uname: Linux 3.16.0-45-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  marion     1879 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Jul 28 01:05:54 2015
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID successful
Symptom_Card: Built-in Audio - HDA Intel MID
Symptom_Jack: Speaker, Internal
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [Inspiron 1010, Realtek ALC269, Speaker, Internal] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/27/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0R990K
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/27/2009:svnDellInc.:pnInspiron1010:pvrA03:rvnDellInc.:rn0R990K:rvrA03:cvnDellInc.:ct8:cvrA03:
dmi.product.name: Inspiron 1010
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-07-28T00:36:08.224102

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1478781

Title:
  [Inspiron 1010, Realtek ALC269, Speaker, Internal] Underruns, dropouts
  or crackling sound (ie stuttering audio)

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  steps:

  install a fresh copy of xubuntu (or Ubuntu or Debian . . .)

  watch any html5 video (that was the only kind of video I could find
  without installing flash/nonfree packages.) eg:

  http://www.w3.org/2010/05/video/mediaevents.html (anything from here)
  or
  https://youtu.be/kmk43_2dtn0

  expected outcome:

  clear, stutter-free audio.

  actual outcome:

  horrible stuttering, so bad it makes me worry it might be harming my
  system.

  Thankfully there is a workaround.

  WORKAROUND:

  open the file "/etc/modprobe.d/alsa-base.conf"

  add a line that reads "options snd-hda-intel position_fix=1"

  this fixes the stuttering entirely (except when the CPU is totally
  maxed out; then video and audio stutter together, which is to be
  expected)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  Uname: Linux 3.16.0-45-generic i686
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marion     1879 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Tue Jul 28 01:05:54 2015
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:MID successful
  Symptom_Card: Built-in Audio - HDA Intel MID
  Symptom_Jack: Speaker, Internal
  Symptom_PulsePlaybackTest: PulseAudio playback test successful
  Symptom_Type: Underruns, dropouts, or "crackling" sound
  Title: [Inspiron 1010, Realtek ALC269, Speaker, Internal] Underruns, dropouts or crackling sound
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/27/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0R990K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.asset.tag: **********
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A03
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd02/27/2009:svnDellInc.:pnInspiron1010:pvrA03:rvnDellInc.:rn0R990K:rvrA03:cvnDellInc.:ct8:cvrA03:
  dmi.product.name: Inspiron 1010
  dmi.product.version: A03
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-07-28T00:36:08.224102

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