touch-packages team mailing list archive

[Gerry Boland <1465826@xxxxxxxxxxxxxxxxxx>]

Hey,
If this happens again, please connect your phone to your computer with USB, use "adb shell" from a terminal to get a shell on your phone. Then do

kill -SEGV `pidof unity8`

This will make unity8 crash in the hung state it is in, and apport will
do its job of uploading the crash file to us.

To point us to the uploaded crash file, on your phone, please
1. open System Settings and go to Security & Privacy -> Diagnostics -> Previous error reports
2. the web browser will open on a page, this contains all the crashes that were uploaded from your device
Could you grab this URL and share it with us please. For information security reasons, you're welcome to email me the URL directly at gerry.boland@xxxxxxxxxxxxx

Thanks
-Gerry

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to unity8 in Ubuntu.
https://bugs.launchpad.net/bugs/1465826

Title:
  The phone freez totally

Status in QtMir:
  New
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I want to change between 2 application( dekko to web browser) , but the phone complcompletely freez.
  After ~20 minutes I restarted the phone.(pushed the ON buttone until restart)

To manage notifications about this bug go to:
https://bugs.launchpad.net/qtmir/+bug/1465826/+subscriptions