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[Bug 1480682] [NEW] PCI/internal sound card not detected

 

Public bug reported:

After upgrading some packages the built in speakers stopped working, only sound i was getting from headphones then i tried some of commands with the help of internet then headphone sound also stopped working.
And now it is showing me that no sound cards detected even not showing sound indicator on top of desktop.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
Uname: Linux 3.5.0-61-generic x86_64
AlsaDevices:
 total 0
 crw-rw---T+ 1 root audio 116,  1 Aug  2 12:59 seq
 crw-rw---T+ 1 root audio 116, 33 Aug  2 12:59 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices: aplay: device_list:252: no soundcards found...
ApportVersion: 2.0.1-0ubuntu17.9
Architecture: amd64
ArecordDevices: arecord: device_list:252: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Sun Aug  2 21:58:25 2015
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-precise-amd64-20130203-1
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/28/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A01
dmi.board.name: 06XK30
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/28/2014:svnDellInc.:pnVostro3446:pvrNotSpecified:rvnDellInc.:rn06XK30:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3446
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-08-02T12:02:59.846503

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise running-unity

** Description changed:

- After upgrading some packages the built in speakers stopped working, only sound i was getting from headphones 
-  then i tried some of commands with the help of internet then headphone sound also stopped working.
- And now it is showing me that no sound cards detected.
+ After upgrading some packages the built in speakers stopped working, only sound i was getting from headphones then i tried some of commands with the help of internet then headphone sound also stopped working.
+ And now it is showing me that no sound cards detected even not showing sound indicator on top of desktop.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
  Uname: Linux 3.5.0-61-generic x86_64
  AlsaDevices:
-  total 0
-  crw-rw---T+ 1 root audio 116,  1 Aug  2 12:59 seq
-  crw-rw---T+ 1 root audio 116, 33 Aug  2 12:59 timer
+  total 0
+  crw-rw---T+ 1 root audio 116,  1 Aug  2 12:59 seq
+  crw-rw---T+ 1 root audio 116, 33 Aug  2 12:59 timer
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.9
  Architecture: amd64
  ArecordDevices: arecord: device_list:252: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  Date: Sun Aug  2 21:58:25 2015
  DistributionChannelDescriptor:
-  # This is a distribution channel descriptor
-  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
-  canonical-oem-somerville-precise-amd64-20130203-1
+  # This is a distribution channel descriptor
+  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-precise-amd64-20130203-1
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
-  LANGUAGE=en_IN:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_IN
-  SHELL=/bin/bash
+  LANGUAGE=en_IN:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_IN
+  SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/28/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 06XK30
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/28/2014:svnDellInc.:pnVostro3446:pvrNotSpecified:rvnDellInc.:rn06XK30:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3446
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-08-02T12:02:59.846503

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1480682

Title:
  PCI/internal sound card not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After upgrading some packages the built in speakers stopped working, only sound i was getting from headphones then i tried some of commands with the help of internet then headphone sound also stopped working.
  And now it is showing me that no sound cards detected even not showing sound indicator on top of desktop.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.5.0-61.90-generic 3.5.7.33
  Uname: Linux 3.5.0-61-generic x86_64
  AlsaDevices:
   total 0
   crw-rw---T+ 1 root audio 116,  1 Aug  2 12:59 seq
   crw-rw---T+ 1 root audio 116, 33 Aug  2 12:59 timer
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.9
  Architecture: amd64
  ArecordDevices: arecord: device_list:252: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  Date: Sun Aug  2 21:58:25 2015
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/28/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 06XK30
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd03/28/2014:svnDellInc.:pnVostro3446:pvrNotSpecified:rvnDellInc.:rn06XK30:rvrA01:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3446
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-08-02T12:02:59.846503

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