← Back to team overview

touch-packages team mailing list archive

[Bug 1480554] Re: High costs due to SMS being sent multiple times when having a bad network connection

 

What brings my attention here is that apparently the receiver is seeing
only one message (comment #7). It is possible that the receiver phone
detects receiving 2 messages that are exactly the same and shows only
one, but I would say that is not usual.

I would like to know if in some case the receiver shows more than one
message. It is not impossible that the operator is wrongly charging for
non-sent SMS.

On the other hand, in the attached files it can be seen that messages
are retried in quite regular intervals (between 5-7 seconds). It is
possible that somewhere in the stack there is a 5 seconds time-out and
the message is retried without actually waiting for some response from
the modem, which is what should be done.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to telephony-service in
Ubuntu.
https://bugs.launchpad.net/bugs/1480554

Title:
  High costs due to SMS being sent multiple times when having a bad
  network connection

Status in telephony-service package in Ubuntu:
  Confirmed

Bug description:
  When having a bad network connection, Ubuntu tries to send SMS
  multiple times but fails to recognize which messages have already been
  sent, resulting in very high costs due to the same message actually
  being sent several times.

  I found this when looking through my provider's monthly reports and I
  remember being on train journeys with very bad network connections on
  these days. See the attached screenshots.

  ==========

  This happened on a Nexus 4 running on the stable channel (with up-to-
  date images at the given times).

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/telephony-service/+bug/1480554/+subscriptions


References