touch-packages team mailing list archive

[Till Kamppeter <1442877@xxxxxxxxxxxxxxxxxx>]

According to comment #7 it seems that the PostScript file created by
Adobe Reader (it does not send PDF files as print job data) makes evince
(or perhaps some program called by it, like ghostscript) crash.

A quick test on a system using Ghostscript 9.16 shows that no crash
happened neither when opening the file via evince or by directly calling
Ghostscript.

Perhaps it is a problem in Ghostscript 9.15.


** Also affects: ghostscript (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1442877

Title:
  Adobe Reader 9 (Acrobat) printing no longer works

Status in acroread package in Ubuntu:
  Confirmed
Status in cups package in Ubuntu:
  Confirmed
Status in ghostscript package in Ubuntu:
  New

Bug description:
  Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no
  output. The printer is activated, but no pages appear. This worked
  under 14.04 and 14.10.

  Also noted that the options to print the current page and to print
  specified pages are now disabled in the print dialogue box.

  Failing documents print successfully using evince.

  Other applications tried (e.g. LibreOffice) are not affected. This
  problem appears to be specific to Adobe Reader 9.

  Printer is a Brother HL-2070N.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 2.0.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3
  Uname: Linux 3.19.0-13-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17-0ubuntu2
  Architecture: amd64
  CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost
  CurrentDesktop: Unity
  Date: Sat Apr 11 10:34:55 2015
  InstallationDate: Installed on 2012-10-20 (902 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1
  MachineType: LENOVO 2958
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago)
  dmi.bios.date: 01/18/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 18CN42WW(V2.51)
  dmi.board.name: NITU1
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 2958
  dmi.product.version: Lenovo G550
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282

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