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[Bug 1481136] [NEW] Bluetooth mouse fails to reconnect after suspend + resume

 

Public bug reported:

I can connect the bluetooth mouse (Logitech M557) using the GUI and the
device works properly.

However, after suspend and resume the mouse fails to reconnect. It does
"attempt" to reconnect, in that I see the padlock flashes momentarily
onto the bluetooth icon on the toolbar applet. Similarly, if the
Bluetooth Settings dialog is open the devices flashes momentarily bold
as if connected. Both effects happen whenever the mouse is used
(movement or mouse click) but the device does not connect.

I have a workaround, which is to remove the device and pair it using the
command line as follows:

sudo bluez-test-device remove 00:1F:20:EF:B1:00
sudo bluez-simple-agent hci0 00:1F:20:EF:B1:00 remove
sudo bluez-simple-agent hci0 00:1F:20:EF:B1:00
sudo bluez-test-device trusted 00:1F:20:EF:B1:00 yes
sudo bluez-test-input connect 00:1F:20:EF:B1:00

Once paired manually in this manner the devices appears in the Bluetooth
Settings as normal an successfully reconnects when resuming.

I'm submitted a new bug as this is similar but not the same as other
bugs reported. In particular the workarounds presented in other bugs do
not work for me and the workaround I'm using was not suggested in other
cases.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: bluez 4.101-0ubuntu25
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Aug  4 09:53:18 2015
InstallationDate: Installed on 2014-01-23 (557 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: TOSHIBA KIRA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic.efi.signed root=UUID=a0fdb0ee-bbeb-4872-8e79-1a785c304e91 ro libata.force=noncq vesafb.invalid=1 splash quiet nopat vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/15/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.30
dmi.board.asset.tag: 0000000000
dmi.board.name: KIRA
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.30:bd02/15/2013:svnTOSHIBA:pnKIRA:pvrPSU7FA-00T00K:rvnTOSHIBA:rnKIRA:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: KIRA
dmi.product.version: PSU7FA-00T00K
dmi.sys.vendor: TOSHIBA
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
  BD Address: B4:B6:76:C4:A2:88  ACL MTU: 310:10  SCO MTU: 64:8
  UP RUNNING PSCAN
  RX bytes:587136 acl:36542 sco:0 events:271 errors:0
  TX bytes:2913 acl:109 sco:0 commands:81 errors:0
mtime.conffile..etc.bluetooth.main.conf: 2015-08-01T14:24:23.630880

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

** Description changed:

  I can connect the bluetooth mouse (Logitech M557) using the GUI and the
  device works properly.
  
  However, after suspend and resume the mouse fails to reconnect. It does
  "attempt" to reconnect, in that I see the padlock flashes momentarily
  onto the bluetooth icon on the toolbar applet. Similarly, if the
  Bluetooth Settings dialog is open the devices flashes momentarily bold
  as if connected. Both effects happen whenever the mouse is used
  (movement or mouse click) but the device does not connect.
  
  I have a workaround, which is to remove the device and pair it using the
  command line as follows:
  
  sudo bluez-test-device remove 00:1F:20:EF:B1:00
  sudo bluez-simple-agent hci0 00:1F:20:EF:B1:00 remove
  sudo bluez-simple-agent hci0 00:1F:20:EF:B1:00
  sudo bluez-test-device trusted 00:1F:20:EF:B1:00 yes
  sudo bluez-test-input connect 00:1F:20:EF:B1:00
  
  Once paired manually in this manner the devices appears in the Bluetooth
  Settings as normal an successfully reconnects when resuming.
  
- I'm submitted a new bug as this is similar but not the name as other
+ I'm submitted a new bug as this is similar but not the same as other
  bugs reported. In particular the workarounds presented in other bugs do
  not work for me and the workaround I'm using was not suggested in other
  cases.
  
  Thanks.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: bluez 4.101-0ubuntu25
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Aug  4 09:53:18 2015
  InstallationDate: Installed on 2014-01-23 (557 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: TOSHIBA KIRA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic.efi.signed root=UUID=a0fdb0ee-bbeb-4872-8e79-1a785c304e91 ro libata.force=noncq vesafb.invalid=1 splash quiet nopat vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/15/2013
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.30
  dmi.board.asset.tag: 0000000000
  dmi.board.name: KIRA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.30:bd02/15/2013:svnTOSHIBA:pnKIRA:pvrPSU7FA-00T00K:rvnTOSHIBA:rnKIRA:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: KIRA
  dmi.product.version: PSU7FA-00T00K
  dmi.sys.vendor: TOSHIBA
  hciconfig:
-  hci0:	Type: BR/EDR  Bus: USB
-  	BD Address: B4:B6:76:C4:A2:88  ACL MTU: 310:10  SCO MTU: 64:8
-  	UP RUNNING PSCAN 
-  	RX bytes:587136 acl:36542 sco:0 events:271 errors:0
-  	TX bytes:2913 acl:109 sco:0 commands:81 errors:0
+  hci0:	Type: BR/EDR  Bus: USB
+   BD Address: B4:B6:76:C4:A2:88  ACL MTU: 310:10  SCO MTU: 64:8
+   UP RUNNING PSCAN
+   RX bytes:587136 acl:36542 sco:0 events:271 errors:0
+   TX bytes:2913 acl:109 sco:0 commands:81 errors:0
  mtime.conffile..etc.bluetooth.main.conf: 2015-08-01T14:24:23.630880

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1481136

Title:
  Bluetooth mouse fails to reconnect after suspend + resume

Status in bluez package in Ubuntu:
  New

Bug description:
  I can connect the bluetooth mouse (Logitech M557) using the GUI and
  the device works properly.

  However, after suspend and resume the mouse fails to reconnect. It
  does "attempt" to reconnect, in that I see the padlock flashes
  momentarily onto the bluetooth icon on the toolbar applet. Similarly,
  if the Bluetooth Settings dialog is open the devices flashes
  momentarily bold as if connected. Both effects happen whenever the
  mouse is used (movement or mouse click) but the device does not
  connect.

  I have a workaround, which is to remove the device and pair it using
  the command line as follows:

  sudo bluez-test-device remove 00:1F:20:EF:B1:00
  sudo bluez-simple-agent hci0 00:1F:20:EF:B1:00 remove
  sudo bluez-simple-agent hci0 00:1F:20:EF:B1:00
  sudo bluez-test-device trusted 00:1F:20:EF:B1:00 yes
  sudo bluez-test-input connect 00:1F:20:EF:B1:00

  Once paired manually in this manner the devices appears in the
  Bluetooth Settings as normal an successfully reconnects when resuming.

  I'm submitted a new bug as this is similar but not the same as other
  bugs reported. In particular the workarounds presented in other bugs
  do not work for me and the workaround I'm using was not suggested in
  other cases.

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: bluez 4.101-0ubuntu25
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Aug  4 09:53:18 2015
  InstallationDate: Installed on 2014-01-23 (557 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: TOSHIBA KIRA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic.efi.signed root=UUID=a0fdb0ee-bbeb-4872-8e79-1a785c304e91 ro libata.force=noncq vesafb.invalid=1 splash quiet nopat vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/15/2013
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.30
  dmi.board.asset.tag: 0000000000
  dmi.board.name: KIRA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.30:bd02/15/2013:svnTOSHIBA:pnKIRA:pvrPSU7FA-00T00K:rvnTOSHIBA:rnKIRA:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: KIRA
  dmi.product.version: PSU7FA-00T00K
  dmi.sys.vendor: TOSHIBA
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
    BD Address: B4:B6:76:C4:A2:88  ACL MTU: 310:10  SCO MTU: 64:8
    UP RUNNING PSCAN
    RX bytes:587136 acl:36542 sco:0 events:271 errors:0
    TX bytes:2913 acl:109 sco:0 commands:81 errors:0
  mtime.conffile..etc.bluetooth.main.conf: 2015-08-01T14:24:23.630880

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