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[Bug 1394669] Re: [phone-app] 'Switch to default SIM' dialog is confusing

To: touch-packages@xxxxxxxxxxxxxxxxxxx
From: Olga Kemmet <1394669@xxxxxxxxxxxxxxxxxx>
Date: Tue, 04 Aug 2015 13:30:02 -0000
Reply-to: Bug 1394669 <1394669@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx

Updated bug description and added corresponding spec - moving to Fix
Commited

** Description changed:

If I press 'No' on that dialog, there is no way for this dialog to
appear again, even changing the setting in system-settings has no
effect.

0. Clean flash device.
1. Start dialer
2. A dialog appears to select default sim
3. Tap on 'No' button
4. Go to system settings and select 'Ask me each time' for outgoing calls.

What happens:
The sim prompt dialog never appears, no matter I toggle that setting.

ProblemType: Bug
DistroRelease: Ubuntu RTM 14.09
Package: dialer-app 0.1+15.04.20141111~rtm-0ubuntu1
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.14.7-0ubuntu8
Architecture: armhf
Date: Thu Nov 20 17:18:59 2014
InstallationDate: Installed on 2014-11-19 (0 days ago)
InstallationMedia: Ubuntu Utopic Unicorn (development branch) - armhf (20141119-181707)
SourcePackage: dialer-app
UpgradeStatus: No upgrade log present (probably fresh install)

--------------UX comment--------------

- The UX is currently under review. There is a potential that this dialog
- is not going to be needed anymore.
+ The desired solution is to change the text of the 1st popup on first time launch and remove the popup on action.
+ A 3rd popup appears on the dialer app after user made a phone call and didn't select a default SIM. This should be removed as well.
+ The SIM card in the first SIM slot should be selected by default and the first popup will inform users where to alter the selection and change the default SIM for outgoing communication.
+
+ Please follow guidance in this spec:
+ https://docs.google.com/document/d/1BRy9-DEXr3A1D7PHkJaXmjbe7xbRmxKkzANXuu-F6lc/edit
+
+ Please also refer to bug: https://bugs.launchpad.net/ubuntu-
+ ux/+bug/1449778

** Changed in: ubuntu-ux
Status: In Progress => Fix Committed

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https://bugs.launchpad.net/bugs/1394669

Title:
[phone-app] 'Switch to default SIM' dialog is confusing

Status in Ubuntu UX:
Fix Committed
Status in dialer-app package in Ubuntu:
New

Bug description:
If I press 'No' on that dialog, there is no way for this dialog to
appear again, even changing the setting in system-settings has no
effect.

0. Clean flash device.
1. Start dialer
2. A dialog appears to select default sim
3. Tap on 'No' button
4. Go to system settings and select 'Ask me each time' for outgoing calls.

What happens:
The sim prompt dialog never appears, no matter I toggle that setting.

--------------UX comment--------------

The desired solution is to change the text of the 1st popup on first time launch and remove the popup on action.
A 3rd popup appears on the dialer app after user made a phone call and didn't select a default SIM. This should be removed as well.
The SIM card in the first SIM slot should be selected by default and the first popup will inform users where to alter the selection and change the default SIM for outgoing communication.

Please follow guidance in this spec:
https://docs.google.com/document/d/1BRy9-DEXr3A1D7PHkJaXmjbe7xbRmxKkzANXuu-F6lc/edit

Please also refer to bug: https://bugs.launchpad.net/ubuntu-
ux/+bug/1449778

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu-ux/+bug/1394669/+subscriptions

References

[Bug 1394669] [NEW] 'Switch to default SIM' dialog is confusing
From: Omer Akram, 2014-11-20