touch-packages team mailing list archive

[Paty Davila <patricia.davila@xxxxxxxxxxxxx>]

** Description changed:

  With the recent indicator-datetime update the reminder notifications time out and are not interactive any more, meaning that:
  - can't dismiss (have to wait for the sound/notification to time out)
  - can't snooze (I know the feature didn't work, but that was a missing feature, not a thing we didn't want?)
  - if you missed the notification, you missed the reminder
  
  Not sure if the reason is the same, but they started queueing, too, i.e.
  if there's two reminders for the same time, sound will play for both
  (bug #1340248), but the two notifications will be shown one after
  another.
  
  This is a UX regression in my opinion, even if it fixes bug #1320880.
  
  There is actually no clear design for this, I'm afraid,
  https://sites.google.com/a/canonical.com/apps-and-platform-team/3-platform/2-notifications
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: indicator-datetime 13.10.0+15.04.20141208-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: armhf
  Date: Fri Dec 12 08:59:10 2014
  InstallationDate: Installed on 2014-12-12 (0 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20141212-020204)
  SourcePackage: indicator-datetime
  UpgradeStatus: No upgrade log present (probably fresh install)
+ 
+ 
+ ------ UX Comment ------
+ 
+ We've added the desired behaviour in the latest specification for
+ notifications bubbles:
+ 
+ Pages: 10-22 Notification bubble in normal use
+ https://docs.google.com/document/d/1xDSZ_dnAMAlhgFnnyjJEibaITXjVLp1_pnj_tATNm9I/edit#heading=h.6g43lpfdbptu
+ 
+ Specific to remiders notifications: Notifications from missed calls,
+ calendar events and reminders, are exceptions and won't ever be
+ presented in a summary layout because of their different nature. They
+ are time-sensitive (especially if these events involve other people
+ actively waiting on a response) and may change the user's behaviour in
+ the real world.

** Changed in: ubuntu-ux
       Status: Triaged => Fix Committed

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https://bugs.launchpad.net/bugs/1401802

Title:
  [Scopes] Calendar reminder notifications became queued, non-
  interactive and easy to miss

Status in Ubuntu UX:
  Fix Committed
Status in indicator-datetime package in Ubuntu:
  Triaged

Bug description:
  With the recent indicator-datetime update the reminder notifications time out and are not interactive any more, meaning that:
  - can't dismiss (have to wait for the sound/notification to time out)
  - can't snooze (I know the feature didn't work, but that was a missing feature, not a thing we didn't want?)
  - if you missed the notification, you missed the reminder

  Not sure if the reason is the same, but they started queueing, too,
  i.e. if there's two reminders for the same time, sound will play for
  both (bug #1340248), but the two notifications will be shown one after
  another.

  This is a UX regression in my opinion, even if it fixes bug #1320880.

  There is actually no clear design for this, I'm afraid,
  https://sites.google.com/a/canonical.com/apps-and-platform-team/3-platform/2-notifications

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: indicator-datetime 13.10.0+15.04.20141208-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: armhf
  Date: Fri Dec 12 08:59:10 2014
  InstallationDate: Installed on 2014-12-12 (0 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20141212-020204)
  SourcePackage: indicator-datetime
  UpgradeStatus: No upgrade log present (probably fresh install)

  
  ------ UX Comment ------

  We've added the desired behaviour in the latest specification for
  notifications bubbles:

  Pages: 10-22 Notification bubble in normal use
  https://docs.google.com/document/d/1xDSZ_dnAMAlhgFnnyjJEibaITXjVLp1_pnj_tATNm9I/edit#heading=h.6g43lpfdbptu

  Specific to remiders notifications: Notifications from missed calls,
  calendar events and reminders, are exceptions and won't ever be
  presented in a summary layout because of their different nature. They
  are time-sensitive (especially if these events involve other people
  actively waiting on a response) and may change the user's behaviour in
  the real world.

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