touch-packages team mailing list archive

[Olga Kemmet <1408159@xxxxxxxxxxxxxxxxxx>]

Updated bug description with a design resolution. Marking as Won't Fix
as described behaviour is intended.

** Description changed:

  Steps:
  * open messaging app
  * drag one of the items on the list to the right
  * tap on the trash icon
  
  Expected:
  * only today's messages are removed or at least there's a confirmation dialog
  
  Current:
  * whole history of messaging with a contact is removed
  
  The fact that conversations are separated by days suggests as if a
  single item was a conversation within that day. But in fact they're
  complete conversations just ordered by date (which is actually different
  than the phone log, which *is* split by date, and removing an item there
  only affects a day's events).
  
  I wonder if it would be better to indeed show multiple entries for a
  single contact, in each day a message was sent either way, this being a
  shortcut to a certain message when opening. It feels like this would be
  better in the long run (imagine many years of messaging history). That
  might deserve another bug though.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: messaging-app 0.1+15.04.20141210-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.15-0ubuntu3
  Architecture: armhf
  Date: Wed Jan  7 00:06:35 2015
  InstallationDate: Installed on 2014-12-17 (20 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20141217-020204)
  SourcePackage: messaging-app
  UpgradeStatus: No upgrade log present (probably fresh install)
+ 
+ ------- UX comment & resolution --------
+ 
+ There is an active action of 
+ 1. dragging the list item in the conversation overview to the right
+ 2. tapping the delete icon
+ 
+ This means that there is already a two step interaction in place before
+ the message is deleted, hence no additional confirmation dialog is
+ needed. This would place an unnecessary 3rd step in place.
+ 
+ It wouldn't make much sense to delete just today's messages, because you
+ are removing the whole conversation. The behaviour of removing the whole
+ message with a contact is intended.

** Changed in: ubuntu-ux
       Status: Triaged => Won't Fix

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https://bugs.launchpad.net/bugs/1408159

Title:
  [messaging] Too easy to delete whole conversation history with a
  contact

Status in Ubuntu UX:
  Won't Fix
Status in messaging-app package in Ubuntu:
  New

Bug description:
  Steps:
  * open messaging app
  * drag one of the items on the list to the right
  * tap on the trash icon

  Expected:
  * only today's messages are removed or at least there's a confirmation dialog

  Current:
  * whole history of messaging with a contact is removed

  The fact that conversations are separated by days suggests as if a
  single item was a conversation within that day. But in fact they're
  complete conversations just ordered by date (which is actually
  different than the phone log, which *is* split by date, and removing
  an item there only affects a day's events).

  I wonder if it would be better to indeed show multiple entries for a
  single contact, in each day a message was sent either way, this being
  a shortcut to a certain message when opening. It feels like this would
  be better in the long run (imagine many years of messaging history).
  That might deserve another bug though.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: messaging-app 0.1+15.04.20141210-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.15-0ubuntu3
  Architecture: armhf
  Date: Wed Jan  7 00:06:35 2015
  InstallationDate: Installed on 2014-12-17 (20 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20141217-020204)
  SourcePackage: messaging-app
  UpgradeStatus: No upgrade log present (probably fresh install)

  ------- UX comment & resolution --------

  There is an active action of 
  1. dragging the list item in the conversation overview to the right
  2. tapping the delete icon

  This means that there is already a two step interaction in place
  before the message is deleted, hence no additional confirmation dialog
  is needed. This would place an unnecessary 3rd step in place.

  It wouldn't make much sense to delete just today's messages, because
  you are removing the whole conversation. The behaviour of removing the
  whole message with a contact is intended.

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