touch-packages team mailing list archive

[Michał Sawicz <michal.sawicz@xxxxxxxxxxxxx>]

@Olga, as I mentioned, this is currently inconsistent between dialer and
messaging apps. In dialer you indeed only delete the day's call history,
in messaging all the history of a contact.

I'm not asking for a third step, but some clarification on which is the
desired approach, and maybe a label on the delete button saying "clear
history" or so. I'm just saying I got bit by this having expected to
delete only a single conversation with a contact, but have deleted all
of them.

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https://bugs.launchpad.net/bugs/1408159

Title:
  [messaging] Too easy to delete whole conversation history with a
  contact

Status in Ubuntu UX:
  Won't Fix
Status in messaging-app package in Ubuntu:
  New

Bug description:
  Steps:
  * open messaging app
  * drag one of the items on the list to the right
  * tap on the trash icon

  Expected:
  * only today's messages are removed or at least there's a confirmation dialog

  Current:
  * whole history of messaging with a contact is removed

  The fact that conversations are separated by days suggests as if a
  single item was a conversation within that day. But in fact they're
  complete conversations just ordered by date (which is actually
  different than the phone log, which *is* split by date, and removing
  an item there only affects a day's events).

  I wonder if it would be better to indeed show multiple entries for a
  single contact, in each day a message was sent either way, this being
  a shortcut to a certain message when opening. It feels like this would
  be better in the long run (imagine many years of messaging history).
  That might deserve another bug though.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: messaging-app 0.1+15.04.20141210-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.15-0ubuntu3
  Architecture: armhf
  Date: Wed Jan  7 00:06:35 2015
  InstallationDate: Installed on 2014-12-17 (20 days ago)
  InstallationMedia: Ubuntu Vivid Vervet (development branch) - armhf (20141217-020204)
  SourcePackage: messaging-app
  UpgradeStatus: No upgrade log present (probably fresh install)

  ------- UX comment & resolution --------

  There is an active action of 
  1. dragging the list item in the conversation overview to the right
  2. tapping the delete icon

  This means that there is already a two step interaction in place
  before the message is deleted, hence no additional confirmation dialog
  is needed. This would place an unnecessary 3rd step in place.

  It wouldn't make much sense to delete just today's messages, because
  you are removing the whole conversation. The behaviour of removing the
  whole message with a contact is intended.

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