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Message #97675
[Bug 1364452] Re: People's own phone number isn't where they expect to find it
** Changed in: ubuntu-system-settings (Ubuntu)
Status: Triaged => In Progress
** Changed in: ubuntu-system-settings (Ubuntu)
Assignee: (unassigned) => Ken VanDine (ken-vandine)
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https://bugs.launchpad.net/bugs/1364452
Title:
People's own phone number isn't where they expect to find it
Status in Ubuntu UX:
Fix Committed
Status in address-book-app package in Ubuntu:
Triaged
Status in ubuntu-system-settings package in Ubuntu:
In Progress
Bug description:
Twenty people were given an Ubuntu phone and asked to find their own
phone number. (10 were iPhone users, 8 Android, 1 Windows Phone, and 1
feature phone user.)
The first place they looked:
- 9 in the Contacts app
- 5 in System Settings "Phone" screen
- 3 in System Settings "About" screen
- 2 in the Dialer app contacts screen
- 1 in System Settings "Cellular" screen.
So, our current placement of the phone number in the "About" screen
(bug 1221908) is suboptimal.
Instead it should be in the Contacts app, and possibly in the "Phone" screen.
Where the phone is dual SIM, both phone numbers should be shown.
Only once that is done, it should be removed from the "About" screen.
<https://goo.gl/XCquqY>: "Address Book should always contain one
special contact representing you as the user of the phone ... To
indicate its purpose and resilience, the “Me” contact should be
denoted by the word “Me” as a caption at the trailing end (with a
translation hint stating that it should be extremely short); and the
contact’s visual design should be subtly different from other
contacts. Apart from those two differences, the contact should be
displayed and ordered the same as any other contacts in the list..."
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References