← Back to team overview

touch-packages team mailing list archive

[Bug 1487862] [NEW] Problems with Headphone Jack Z87 Stinger

 

Public bug reported:

Im having trouble with the Headphone dedicated Jack (http://imgur.com/dOeRmCG).
Under windows its working fine. If i connect my HP into the light green jack, it works (with some distortion).
Anyone have a clue?
alsamixer didnt help at all...

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
Uname: Linux 4.0.4-040004-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/pcmC0D0p:   pgdm       3924 F...m pulseaudio
 /dev/snd/controlC0:  pgdm       3924 F.... pulseaudio
 /dev/snd/controlC2:  pgdm       3924 F.... pulseaudio
 /dev/snd/controlC1:  pgdm       3924 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Aug 23 10:07:13 2015
InstallationDate: Installed on 2015-08-18 (4 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: GK104 HDMI Audio Controller - HDA NVidia
Symptom_Type: Only some of outputs are working
Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 111-HW-E872
dmi.board.vendor: EVGA INTERNATIONAL CO.,LTD
dmi.board.version: 1.1
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/09/2014:svnEVGAINTERNATIONALCO.,LTD:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnEVGAINTERNATIONALCO.,LTD:rn111-HW-E872:rvr1.1:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: EVGA INTERNATIONAL CO.,LTD

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1487862

Title:
  Problems with Headphone Jack Z87 Stinger

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Im having trouble with the Headphone dedicated Jack (http://imgur.com/dOeRmCG).
  Under windows its working fine. If i connect my HP into the light green jack, it works (with some distortion).
  Anyone have a clue?
  alsamixer didnt help at all...

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu4
  Uname: Linux 4.0.4-040004-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   pgdm       3924 F...m pulseaudio
   /dev/snd/controlC0:  pgdm       3924 F.... pulseaudio
   /dev/snd/controlC2:  pgdm       3924 F.... pulseaudio
   /dev/snd/controlC1:  pgdm       3924 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Aug 23 10:07:13 2015
  InstallationDate: Installed on 2015-08-18 (4 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: GK104 HDMI Audio Controller - HDA NVidia
  Symptom_Type: Only some of outputs are working
  Title: [HDA-Intel - HDA Intel PCH, playback] Playback problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/09/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 111-HW-E872
  dmi.board.vendor: EVGA INTERNATIONAL CO.,LTD
  dmi.board.version: 1.1
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/09/2014:svnEVGAINTERNATIONALCO.,LTD:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnEVGAINTERNATIONALCO.,LTD:rn111-HW-E872:rvr1.1:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: EVGA INTERNATIONAL CO.,LTD

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1487862/+subscriptions


Follow ups