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Message #00151
Re: [Bug 429874] Re: documentation.html does not introduce documentation or any support options except ubuntuforums
Hi,
On Thu, Sep 17, 2009 at 10:13 PM, Dylan McCall <DylanMcCall@xxxxxxxxx> wrote:
> Oh, thanks for the branch!
>
> I made a spin on that which shortens the text (since the slide - and my
> head - couldn't fit it all). I reduced the links by a level each to make
> them easier to remember. I joined community and commercial support into
> a single bullet point.
Sounds fine, thanks for working on it.
> On another note, a Google search reveals that there are 917,000 pages
> with the exact phrase "open and vibrant." (I think this justifies my
> hatred of that phrase as an unbelievably meaningless cliché, applied to
> everything from Initech to the moon).
Well, that's not actually *that* many pages. There are a lot of pages
on the internet. The fact that a phrase is used a lot doesn't make it
meaningless. I used the phrase as it's consistent with the one used in
the Help Center. It also happens to be true. Having said that, I don't
think it matters.
> One problem: "There is also commercial support available through Canonical, its partners and approved companies"
> ...Can we make that sentence shorter?
Yes, I would have thought so:
"Canonical and approved companies provide commercial support."
"Commercial support is available."
--
Matthew East
http://www.mdke.org
gnupg pub 1024D/0E6B06FF
--
documentation.html does not introduce documentation or any support options except ubuntuforums
https://bugs.launchpad.net/bugs/429874
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Slideshow, which is subscribed to ubiquity-slideshow-ubuntu in ubuntu.
Status in “ubiquity-slideshow-ubuntu” package in Ubuntu: Fix Committed
Bug description:
Binary package hint: ubiquity-slideshow-ubuntu
At the moment the last page of the slideshow introduces the ubuntu forums as a support resource, but doesn't introduce any other support mechanisms. That's different to our usual policy of introducing all of the different support options without favouring any particular one (e.g. the front page of the help centre). I'd like to see all the support resources introduced.
Also, although the file is called documentation.html, it doesn't introduce the onboard documentation at all. That should be the first steps for users looking for answers as it allows them to help themselves.
This was discussed here: https://lists.ubuntu.com/archives/ubuntu-doc/2009-September/013576.html
References