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Message #00520
[Bug 601888] Re: [Wishlist] Ubiquity-Installer-Slideshow should link to local support-communities
Hi!
I definitely see where you are coming from here, and I'd love to help
get this right. However, we are reluctant to put links to things that
are not _directly_ connected with the Ubuntu project in the slideshow.
First of all, that means translations conveying different meaning from
source text, which can create a bit of a mess. And, if those links
change, we're toast ;)
We have to remember that websites are (sadly) fallible, but ubuntu.com
(being directly connected) has a life about as long as Ubuntu itself.
Slightly less of an issue for Maverick, but it is a big one for any LTS
especially.
The idea is that ubuntu.com/support can lead you to language-specific
support and loco teams, so it's a nice overview to start with. It's also
a link that somebody can write down, go to later and understand what
it's all about.
I have always kind of assumed that ubuntu.com was in a good state with
regards to localization. A website can detect that stuff really easily
with the Accept-Language request header. I tried changing my preferred
language in Firefox and start.ubuntu.com figured it out nicely, but
ubuntu.com didn't change at all. Eek!
Personally, I think the better long-term approach would be if ubuntu.com
did localization, at least for this section…
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[Wishlist] Ubiquity-Installer-Slideshow should link to local support-communities
https://bugs.launchpad.net/bugs/601888
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Slideshow, which is subscribed to ubiquity-slideshow-ubuntu in ubuntu.
Status in “ubiquity-slideshow-ubuntu” package in Ubuntu: New
Bug description:
Binary package hint: ubiquity-slideshow-ubuntu
The last slide of the Ubuntu-Installer-Slideshow shows two URL linking to ubuntu.com (see http://people.ubuntu.com/~dylanmccall/ubiquity-slideshow-ubuntu/ubuntu/slides/documentation.html).
In my humble opinion it would be much more helpful, if the URL refered to the corresponding native-language supporting-website instead of linking to ubuntu.com. There are a lot of people who are not able to speak, read or understand English very well.
Linking to the respective native-language supporting-website (e.g. for German users the slide should link to wiki.ubuntuusers.de and forum.ubuntuusers.de), the non-english-speaking user should get a much better support – thus feeling "at home" instantly.
Even in the 21st century language is a big barrier for a lot of people worldwide. People installing Ubuntu and stumbling over those avoidable annoyance won't get frustrated from the beginning.
The above mentioned surely applies for all other languages associated with a supporting forum/wiki.
References