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[Bug 1618760] [NEW] [Desktop]Hangouts chats not opening (rendering process stopped )

 

Public bug reported:

Enviroment: Desktop running unity8 on 16.10
            HW: intel graphics+intel processor

Steps to reproduce:

1º Open Gmail in browser
2º Try to open a hangouts contact to chat
3º Check if webbrowser shows the "rendering process stopped" message

Current result: Cannot chat with Hangouts contacts
Expected result: Hangouts chat should open with out any issue

Reproducibility 100%

Add info: error found in webbrowser logs.

#35 0x7f8e7f699c27 oxide::qt::OxideMain()
#36 0x7f8e7deea3f1 __libc_start_main
#37 0x55bb17d0a1ea <unknown>
  r8: 00000000000003c5  r9: 0000000000000000 r10: 0000000000000000 r11: 0000000000000056
 r12: 000019c0342ce898 r13: 0000000000000001 r14: 0000000000000000 r15: 000001544a00c000
  di: 0000000000000000  si: 000001544a020bf0  bp: 0000000000000000  bx: 0000000000000000
  dx: 0000000000000001  ax: 000001544a00e4b8  cx: 00000000000001d9  sp: 00007ffe32a703c8
  ip: 00007f8e822f0945 efl: 0000000000010283 cgf: 0000000000000033 erf: 0000000000000004
 trp: 000000000000000e msk: 0000000000000000 cr2: 0000000000000020
[end of stack trace]

** Affects: webbrowser-app (Ubuntu)
     Importance: Undecided
         Status: New

** Description changed:

  Enviroment: Desktop running unity8 on 16.10
-             HW: intel graphics+intel processor
+             HW: intel graphics+intel processor
  
  Steps to reproduce:
  
  1º Open Gmail in browser
  2º Try to open a hangouts contact to chat
  3º Check if webbrowser shows the "rendering process stopped" message
  
  Current result: Cannot chat with Hangouts contacts
  Expected result: Hangouts chat should open with out any issue
  
  Reproducibility 100%
  
- Add info: error found in webbrowser logs. There are other bugs regarding
- this:
+ Add info: error found in webbrowser logs.
  
  #35 0x7f8e7f699c27 oxide::qt::OxideMain()
  #36 0x7f8e7deea3f1 __libc_start_main
  #37 0x55bb17d0a1ea <unknown>
-   r8: 00000000000003c5  r9: 0000000000000000 r10: 0000000000000000 r11: 0000000000000056
-  r12: 000019c0342ce898 r13: 0000000000000001 r14: 0000000000000000 r15: 000001544a00c000
-   di: 0000000000000000  si: 000001544a020bf0  bp: 0000000000000000  bx: 0000000000000000
-   dx: 0000000000000001  ax: 000001544a00e4b8  cx: 00000000000001d9  sp: 00007ffe32a703c8
-   ip: 00007f8e822f0945 efl: 0000000000010283 cgf: 0000000000000033 erf: 0000000000000004
-  trp: 000000000000000e msk: 0000000000000000 cr2: 0000000000000020
+   r8: 00000000000003c5  r9: 0000000000000000 r10: 0000000000000000 r11: 0000000000000056
+  r12: 000019c0342ce898 r13: 0000000000000001 r14: 0000000000000000 r15: 000001544a00c000
+   di: 0000000000000000  si: 000001544a020bf0  bp: 0000000000000000  bx: 0000000000000000
+   dx: 0000000000000001  ax: 000001544a00e4b8  cx: 00000000000001d9  sp: 00007ffe32a703c8
+   ip: 00007f8e822f0945 efl: 0000000000010283 cgf: 0000000000000033 erf: 0000000000000004
+  trp: 000000000000000e msk: 0000000000000000 cr2: 0000000000000020
  [end of stack trace]

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https://bugs.launchpad.net/bugs/1618760

Title:
  [Desktop]Hangouts chats not opening (rendering process stopped )

Status in webbrowser-app package in Ubuntu:
  New

Bug description:
  Enviroment: Desktop running unity8 on 16.10
              HW: intel graphics+intel processor

  Steps to reproduce:

  1º Open Gmail in browser
  2º Try to open a hangouts contact to chat
  3º Check if webbrowser shows the "rendering process stopped" message

  Current result: Cannot chat with Hangouts contacts
  Expected result: Hangouts chat should open with out any issue

  Reproducibility 100%

  Add info: error found in webbrowser logs.

  #35 0x7f8e7f699c27 oxide::qt::OxideMain()
  #36 0x7f8e7deea3f1 __libc_start_main
  #37 0x55bb17d0a1ea <unknown>
    r8: 00000000000003c5  r9: 0000000000000000 r10: 0000000000000000 r11: 0000000000000056
   r12: 000019c0342ce898 r13: 0000000000000001 r14: 0000000000000000 r15: 000001544a00c000
    di: 0000000000000000  si: 000001544a020bf0  bp: 0000000000000000  bx: 0000000000000000
    dx: 0000000000000001  ax: 000001544a00e4b8  cx: 00000000000001d9  sp: 00007ffe32a703c8
    ip: 00007f8e822f0945 efl: 0000000000010283 cgf: 0000000000000033 erf: 0000000000000004
   trp: 000000000000000e msk: 0000000000000000 cr2: 0000000000000020
  [end of stack trace]

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