ubuntu-apps-bugs team mailing list archive

[aimar <1626571@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

after update of 2016/8/29 the camera app does not work.
when launching the app I only get a black screen. nothing can be done. The app freezes.
same thing happens when I try to launch the camera app within the gallery app.
but the hardware is OK because I checked that Tagger app works fine with the camera.
however, Cordova Ubuntu Demo and Level apps do not work either.
I check permissions. They are OK. I have deny permissions and launch the app, I get a pop-up window telling me to edit permissions or not, but its buttons do not answer. the app freezes again.
I uninstall and reinstall the app, but no luck.
App version is 3.0.0.659.
I though that OTA 13 would fix it, but nothing changed.
Does anybody have the same issue?

** Affects: camera-app (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: camera

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https://bugs.launchpad.net/bugs/1626571

Title:
  black screen when launching the app

Status in camera-app package in Ubuntu:
  New

Bug description:
  after update of 2016/8/29 the camera app does not work.
  when launching the app I only get a black screen. nothing can be done. The app freezes.
  same thing happens when I try to launch the camera app within the gallery app.
  but the hardware is OK because I checked that Tagger app works fine with the camera.
  however, Cordova Ubuntu Demo and Level apps do not work either.
  I check permissions. They are OK. I have deny permissions and launch the app, I get a pop-up window telling me to edit permissions or not, but its buttons do not answer. the app freezes again.
  I uninstall and reinstall the app, but no luck.
  App version is 3.0.0.659.
  I though that OTA 13 would fix it, but nothing changed.
  Does anybody have the same issue?

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