ubuntu-apps-bugs team mailing list archive

[Mark Raymond <markr@xxxxxxxxxxxxxxx>]

Public bug reported:

Today, I noticed the dialer app will not start. Visually, a title bar
appears labelled "Phone", with the rest of the screen white (no loading
spinny). This persists for less than a second before the app exits. I
don't know when this started, as I don't often make calls.

According to the updates settings page, I updated to OTA-14 today,
however I am suspicous of this information, as I was unaware of any
system update today, and I thought I had upgraded to OTA-14 a couple of
weeks ago.

I am able to recieve calls, however after accepting the call the dialer
app appears and disappears as described above, and I am left with the
green bar at the top indicating I'm on a call and nothing else. I can
hear the other person and they can hear me as normal. Obviously I can't
make any calls.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: dialer-app 0.1+15.04.20160825.2-0ubuntu1
Uname: Linux 3.4.67 armv7l
ApportVersion: 2.17.2-0ubuntu1.3touch1
Architecture: armhf
CurrentDesktop: Unity
Date: Mon Dec 26 15:04:31 2016
InstallationDate: Installed on 2016-11-18 (37 days ago)
InstallationMedia: Ubuntu 15.04 - armhf (20161118-171123)
SourcePackage: dialer-app
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: dialer-app (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug armhf vivid

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https://bugs.launchpad.net/bugs/1652635

Title:
  Dialer app does not start

Status in dialer-app package in Ubuntu:
  New

Bug description:
  Today, I noticed the dialer app will not start. Visually, a title bar
  appears labelled "Phone", with the rest of the screen white (no
  loading spinny). This persists for less than a second before the app
  exits. I don't know when this started, as I don't often make calls.

  According to the updates settings page, I updated to OTA-14 today,
  however I am suspicous of this information, as I was unaware of any
  system update today, and I thought I had upgraded to OTA-14 a couple
  of weeks ago.

  I am able to recieve calls, however after accepting the call the
  dialer app appears and disappears as described above, and I am left
  with the green bar at the top indicating I'm on a call and nothing
  else. I can hear the other person and they can hear me as normal.
  Obviously I can't make any calls.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: dialer-app 0.1+15.04.20160825.2-0ubuntu1
  Uname: Linux 3.4.67 armv7l
  ApportVersion: 2.17.2-0ubuntu1.3touch1
  Architecture: armhf
  CurrentDesktop: Unity
  Date: Mon Dec 26 15:04:31 2016
  InstallationDate: Installed on 2016-11-18 (37 days ago)
  InstallationMedia: Ubuntu 15.04 - armhf (20161118-171123)
  SourcePackage: dialer-app
  UpgradeStatus: No upgrade log present (probably fresh install)

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