ubuntu-bugcontrol team mailing list archive

[Pedro Villavicencio Garrido <pedro@xxxxxxxxxx>]

On Wed, 2009-06-10 at 19:44 -0400, Scott Howard wrote:
> Hello,
> 
> 1)
> https://bugs.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/375260
> Requested logs and debugged the problem, found a similar bug on
> mandriva:
> https://qa.mandriva.com/show_bug.cgi?id=50087
> through the logs found the bug through hal to acpi, found a duplicate
> report on:
> http://bugzilla.kernel.org/show_bug.cgi?id=12641
> and:
> https://bugs.launchpad.net/ubuntu/+source/hal/+bug/213128
> I posted information about the LP work on the linux bug report and
> linked the upstream linux report on launchpad.
> IMPORTANCE: LOW (already assigned)

Nice triage, good job finding the report also on the mandriva BTS.

> 
> 2) Closed an old incomplete bug, when it was reopened I confirmed the
> bug (with the supporting info), found that the bug had already been
> reported with OOO and linked the upstream report.
> https://bugs.launchpad.net/ubuntu/+source/openoffice.org-hyphenation/+bug/105879
> IMPORTANCE: WISHLIST (already assigned)

Good triage as well, especially that now that report is milestoned to
ubuntu-9.10-beta, cool!.

> 
> 3) While I didn't post in the ubuntu report, detective work and
> communication with redhat and debian fixed the bug:
> https://bugs.launchpad.net/ubuntu/+source/xscreensaver/+bug/357556
> I found the fix in:
> https://bugzilla.redhat.com/show_bug.cgi?id=481146
> and reported the fix from redhat to the debian bug report at:
> http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=505379
> IMPORTANCE: MEDIUM (already assigned apport crash)
> 

Awesome, good communication there with the upstream folks. Would be good
to put those comments back on the Ubuntu report as well ;-).

> 4) Helped reported file a complete report, then filed an upstream
> bugreport:
> https://bugs.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/377576
> http://bugzilla.gnome.org/show_bug.cgi?id=582984
> IMPORTANCE: WISHLIST

Nice and good priority upstream.

> 5)
> https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/368681,
> helped reporter make an apport crash report which is posted here:
> https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/378601
> IMPORTANCE: LOW (although it is a crasher, it has not been able to be
> reproduced by anyone other than the reporter)

Good also good explanation on how to enable apport there. Remember to
use the stock responses for it though, otherwise looks fine.

> 6)
> https://bugs.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/363326
> Assigned packages, removed incorrectly subscribed team,
> troubleshoot/triaged, found the bug was already reported as "will not
> fix" in linux (http://bugzilla.kernel.org/show_bug.cgi?id=12015),
> linked upstream report
> IMPORTANCE: MEDIUM (brightness control is a problem with a
> non-essential hardware component) but would list as "WILL NOT FIX"
> once I saw the linux upstream report.

Good research.

> 
> 6) Closed a bug that was caused by a misbehaving script, and
> encouraged someone posting with a different bug to file a new bug
> report
> https://bugs.edge.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/344989
> IMPORTANCE: LOW (already assigned)
> 
> 7)
> https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-180/+bug/371391, requested logs, found what was wrong from the log, and pointed to a potential fix.
> IMPORTANCE: LOW

Nice.

What can i say, Scott has been doing a great work on gnome-power-manager
bugs and in other areas like openoffice, he's also good at sending those
upstream and doing the communication between BTS, I recommend him to be
part of the bug control team I'm sure he'll be a great addition.

big +1 from here.

Best Regards,

pedro.