ubuntu-bugcontrol team mailing list archive

[Andreas Moog <andreas.moog@xxxxxxxxxxxx>]

On Tue, Feb 11, 2014 at 10:09:23PM +0000, Adam L Smith wrote:
 
> By serious development skills I mean the ability to pick up crash 
> dumps and action them.  If there were bugs that could be reproduced 
> with a lesser skills set - I couldn't find them
> 
> If there are bug reports that require only high level, or general OS 
> knowledge to progress - please point me at the list!

Even for crash reports you don't really need programming skills to help 
turn them into a useful state. You can:

 - Ask the submitter for steps to reproduce
 - Verify that those steps crash the program for you as well
 - Look at the upstream bug tracker for similar reports
 - Look in launchpad for similar issues - if there are multiple issues 
   with a similar backtrace, don't hesitate to ask on #ubuntu-bugs for 
   confirmation if they are really duplicates

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