ubuntu-bugcontrol team mailing list archive

[Thomas Ward <teward@xxxxxxxxxxx>]

Perhaps this is what we should set it to?

  * This status should be used when:
...
    * The report does not contain adequate information to determine
whether or not it is a bug, even if the issue is resolved for the
reporter, and when either:
      * The reporter of the bug, upon requests for more information,
does not provide the requested information, or
      * There is no way for the reporter to get additional information
for the bug


Thomas


On 07/20/2015 12:24 PM, Micah Gersten wrote:
> +1 and this applies to more than just Server bugs.
>
> On July 20, 2015 10:36:33 AM CDT, Thomas Ward <teward@xxxxxxxxxxx> wrote:
>> While I usually don't bother to comment on these, should we re-evaluate
>> the "Mark a report which has no debuggable information as invalid"
>> approach?  Given some server bugs of which users just need to include
>> additional information, perhaps we should expand this to say instead
>> "The report does not contain adequate information to determine whether
>> or not it is a bug, or the reporter has not attached requested
>> information, even if the issue is resolved for the reporter" or
>> similar.
>>
>> At some level, a bug just missing a couple bits of information that
>> could be provided by the reporter may just be "Incomplete" rather than
>> "Invalid".  At some point, then, it should either Expire or go Invalid
>> if nobody's giving additional information, but initially, it sounds
>> more
>> like this would be an "Incomplete" case, rather than "Invalid".
>>
>>
>> Thomas
>>
>>
>>
>> -------- Forwarded Message --------
>> Subject: 	[Ubuntu Wiki] Update of "Bugs/Bug statuses" by penalvch
>> Date: 	Sun, 19 Jul 2015 16:01:29 -0000
>> From: 	Ubuntu Wiki <noreply@xxxxxxxxxx>
>> To: 	Ubuntu Wiki <noreply@xxxxxxxxxx>
>>
>>
>>
>> Dear Wiki user,
>>
>> You have subscribed to a wiki page or wiki category on "Ubuntu Wiki"
>> for change notification.
>>
>> The "Bugs/Bug statuses" page has been changed by penalvch:
>> http://wiki.ubuntu.com/Bugs/Bug%20statuses?action=diff&rev1=75&rev2=76
>>
>> Comment:
>> Due to LP#1178982 c#38 and others, clarified Status Invalid.
>>
>> * This status is considered an experiment, and will be closely
>> monitored.
>>  
>>   * '''Invalid''':
>> +   * This status means the report is closed, and no further triaging
>> or development will continue towards it.
>> +   * This status should be used when:
>> -   * This status should be used when the report does not contain
>> adequate information to determine whether or not it is a bug even if it
>> is resolved for the reporter.
>> +    * The report does not contain adequate information to determine
>> whether or not it is a bug, even if it is resolved for the reporter.
>> -   * This should also be used if the reported problem is not a bug at
>> all. For example, user's lack of knowledge on how something works,
>> hardware failure, or fixed after updating a buggy, and outdated BIOS.
>> +    * The reported problem is not a bug at all. For example, the
>> reporter's lack of knowledge on how something works, hardware failure,
>> or fixed after updating a buggy, and outdated BIOS.
>> * It should be used conservatively as reports marked as Invalid no
>> longer show up in default searches.
>>    * Be sure to triple-check a report before you invalidate it.
>>