ubuntu-bugcontrol team mailing list archive

[Kai-Chuan Hsieh <kaichuan.hsieh@xxxxxxxxxxxxx>]

Do you promise to be polite to bug reporters even if they are rude to 
you or Ubuntu? Have you signed the Ubuntu Code of Conduct?

[ANS]: I have already signed Ubuntu Code of Conduct. 
https://launchpad.net/~kchsieh

Have you readBugs/Triage 
<https://wiki.ubuntu.com/Bugs/Triage>,Bugs/Assignment 
<https://wiki.ubuntu.com/Bugs/Assignment>,Bugs/Status 
<https://wiki.ubuntu.com/Bugs/Status>andBugs/Importance 
<https://wiki.ubuntu.com/Bugs/Importance>? Do you have any questions 
about that documentation?

     [ANS]:Yes, No.

What sensitive data should you look for in a private Apport crash report 
bug before making it public? SeeBugs/Triage 
<https://wiki.ubuntu.com/Bugs/Triage>for more information.

     [ANS]: The Stacktrace.txt and ThreadStacktrace.txt, if there is no 
sensitive data, then it can go public.

Is there a particular package or group of packages that you are 
interested in helping out with?

     [ANS]: as a customer engineer for supporting Dell, I am interested 
on oem-somervile-* related meta packages, which might have user to 
report platform related issue.


Please list five or more bug reports which you have triaged and include 
an explanation of your decisions. Please note that these bugs should be 
representative of your very best work and they should demonstrate your 
understanding of the triage process and how to properly handle bugs. 
For*all*the bugs in the list, please indicate what importance you would 
give it*and*explain the reasoning./Please use urls in your list of bugs/

//[ANS]:

     1. https://bugs.launchpad.net/somerville/+bug/2000236

        I mark it as critical, since it make the system totally 
unusable. I triage to HWE kernel team because of there is error reported 
from graphic driver.

     2. https://bugs.launchpad.net/somerville/+bug/1978538

        I mark it as high, because it is related to docking, and it can 
be recovered after docking removed, which implies it is related to 
specific hardware.

     3. 
https://bugs.launchpad.net/ubuntu/+source/linux-oem-5.10/+bug/1932548

        I set it to critical because it will make Wi-Fi function broken 
and not able to use and impact large amount PC with the card.

     4. https://bugs.launchpad.net/somerville/+bug/1944959

        I mark it as critical, since it leads all usb bt device broken 
on AMD Dali platform which impacts large amount of user

     5. https://bugs.launchpad.net/somerville/+bug/1950548

        I mark it as critical, since it will leads cpu keeps working in 
the lowest frequency, which make the system not able to use for a Intel 
CPU generation.