ubuntu-phone team mailing list archive

[John McAleely <john.mcaleely@xxxxxxxxxxxxx>]

Stephan,

There are multiple reports of very similar symptoms. For what it's worth,
we currently believe the problem is not directly related to ota's, but
rather that the handset has some unrevealed problem, and the act of
upgrading & rebooting triggers the boot loop symptom.

We're tracking what we know here:

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1439864

Your comments there would be appreciated. With your device, I would also
recommend you leave it to charge for a couple of hours (using the charger
from the box), so that the phone has plenty of power when you reflash to 20.

Good luck, and do let us know how that goes.

J


On 29 April 2015 at 02:57, <stephan@xxxxxxxxxxxxxxx> wrote:

>
> Hi everybody!
>
> Got my new BQ Aquaris Ubuntu ed. last week, first thing to do was upgrade
> to r21 via Software Centre/App Store.
>
> After installation & reboot the system hangs at white BQ start screen.
> Tried factory reset and reflash r21 in fastboot mode ...
>
> did not work, the phone still hangs at startup screen (but also sometimes
> at purple ubuntu screen).
>
> Seems that r21 somehow does not work for my device, will try a new flash
> with r20 tonight, which obviously did work on the fresh
>
> phone ...
>
>
>
> Anybody has the same exprience with upgrading the BQ Aquaris Ubuntu to r21?
>
> Thanks,
>
> Stephan
>
>
>
>
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