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Re: Developer support

 

On 06/18/2015 12:24 PM, Leo Arias wrote:
On Thu, Jun 18, 2015 at 10:18 AM, Simos Xenitellis <simos.lists@xxxxxxxxxxxxxx <mailto:simos.lists@xxxxxxxxxxxxxx>> wrote:

    On Thu, Jun 18, 2015 at 4:07 PM, Yasmany Cubela Medina
    <yasmanycm@xxxxxxxxx <mailto:yasmanycm@xxxxxxxxx>> wrote:
    > Hi All.
    >
    > I want to support Daniel about IRC communication, i step in a
    few times
    > requesting help and non of them i get a response, and i try it
    in both
    > scenarios on day light on my time zone and in the night. Really
    its hard to
    > get help through those channels.
    >

    The issue with IRC is that you can see the questions if you have the
    IRC client open, and you are observing that specific channel.
    The typical method is to lurk in the channel and ask the question when
    there is some conversation going.
    Also, if you (anyone) spends some time on a channel and helps others
    with the easy questions, then it helps to have your questions
    answered.


We have a vanguard for ci, landing, and testing. Maybe it makes sense to also have one for developer support too.


@popey, @coreappdevs do you think you could agree on a common highlight and set it up within your IRC client to alert you when someone has a question? I wouldn't suggest a schedule, just a helpful subject suggesting if people need specific help, they could ping X. If anyone happens to be around and doesn't see the question, they could be alerted to it.

Nicholas


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