ubuntu-phone team mailing list archive

[Frans Schreuder <fransschreuder@xxxxxxxxx>]

Hello,

I have had the Ubuntu phone (BQ E4.5) for some time, I lately travelled
to New York and found out it didn't connect to the mobile network, not
even GSM. At that time I thought it was a frequency issue, but right now
I am in Portugal and the frequency is the same here as my home country
(Netherlands).
For some reason the phone doesn't see or recognize the other providers
networks.
My own provider is T-Mobile (NL), then when I just rebooted the Mobile
settings => Provider shows 3 available networks, after a few seconds
they disappear and there is only the choice for "Automatic".
The spinning icon keeps spinning for ever and there is no way I can call
or text outside my own country.

Is there any way this can be solved? Or do I have to wait for an upgrade?

Thanks,

Frans

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