ubuntu-phone team mailing list archive

[Peter Spiers <vampireechidna@xxxxxxxxxxx>]

Hello,
In terms of writeable mode, I've not done anything with this device. I've not long received it from new from BQ.The device updated from OTA-4 (pre-installed) to 8.5 without any issues.
I'll send over these file, you might be able to make little more sense of this than I.
Many thanks  

    On Thursday, 28 January 2016, 15:32, Sergio Schvezov <sergio.schvezov@xxxxxxxxxxxxx> wrote:
 

 
El 28/01/16 a las 12:14, Peter Spiers escribió:
> Hello,
>
> Good to see OTA-9 available, however I'm having difficulties with
> applying thus update to my BQ E5 Phone.
> The update is shown as available and I've downloaded it. It installed
> it. The process run through to the spinning Ubuntu logo and the phone
> restarts back to the UI. When checking the settings, the update is still
> there. I've done this a number of times and the same thing happens. It's
> as if it's simply not applying the update.
>
> The device still shows OTA-8.5 as being installed, regardless to the
> amount of time spent trying to update it to OTA-9
>
> My MX4 phone, updated without any problem. It's applied the update and
> shows in setting as OTA-9.
>
> Any advice welcome

Did you go into writable mode at all?
I'd check if the cache partition is not full (/cache/recovery/)

Before deleting everything in there, send over your/cache/recovery/last_log_r and if that is empty send over /cache/recovery/log to see what is going on during the update.
I don't think those files store any personal information, but you may want to double check.

If everything went well with the update you will see this close to the end:

```
I:Performing Ubuntu update
Installing Ubuntu update.
Loading keyring: archive-master.tar.xz
8192+0 records in
8192+0 records out
33554432 bytes (32.0MB) copied, 0.208655 seconds, 153.4MB/s
Setting up swapspace version 1, size = 33550336 bytes
Processing the command file
Loading keyring: image-master.tar.xz
Loading blacklist keyring
Loading keyring: image-signing.tar.xz
e2fsck 1.41.14 (22-Dec-2010)
Pass 1: Checking inodes, blocks, and sizes
Pass 2: Checking directory structure
Pass 3: Checking directory connectivity
Pass 4: Checking reference counts
Pass 5: Checking group summary information
/dev/block/mmcblk0p6: 52630/131920 files (0.0% non-contiguous), 397352/527104 blocks
Keyring doesn't exist: device-signing
Applying update: ubuntu-110335e2607cfe24335b0d57d4cb931d77cbd4768f21d53d376b00e119fc4ffc.delta-ubuntu-7b4fe8d6398ba5bd5e1e64d454cc4d8807e424e635c9a94d2bce77fbddd0a988.tar.xz
Keyring doesn't exist: device-signing
Applying update: version-244.tar.xz
Done upgrading: Thu Jan 28 10:46:04 GMT 2016
I:Ubuntu update complete
Ubuntu update complete.
```

Cheers
Sergio


>
> Thanks
>
> VE
>
>
>
>


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