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WG: Installing Dekko fails always

 



Hello,it happens after reaching the 100% and a little time of progressing...
Sorry, but I can't answer the other questions because I don't know how to make that. I'm just a 'normal' user, who likes the 'open source thing' and don't know how to check '$HOME/.cache/ubuntu-download-manager/ director for an error log'... sorry :-(
Maybe you can guide me through these things? 

Thanks anyway for your answer!


      Von: Rodney Dawes <rodney.dawes@xxxxxxxxxxxxx>
 An: cewe2005-newsletter@xxxxxxxx; "ubuntu-phone@xxxxxxxxxxxxxxxxxxx" <ubuntu-phone@xxxxxxxxxxxxxxxxxxx> 
 Gesendet: 23:48 Samstag, 19.März 2016
 Betreff: Re: [Ubuntu-phone] Installing Dekko fails always
  
Hi,

Does the error happen after the progress bar reaches 100%, or does it
happen immediately when starting the download? Can you check in the
$HOME/.cache/ubuntu-download-manager/ director for an error log, and
find the error in that log?

Also, can you include the output of "system-image-cli -i" if you can
run it from under adb if you can't use the Terminal app?

Thanks.



On Sat, 2016-03-19 at 20:49 +0000, cewe2005-newsletter@xxxxxxxx wrote:
> Hello there, 
> after updating a few apps of my ubuntu phone aquaris 4.5 (ubuntu
> version 15.04) Dekko didn't work anymore, it only showed an white
> screen. So I tried to solve the problem with uninstalling the app,
> but since then I cannot reinstall it. It always appears the message:
> "Download or installation failed"
> With 'terminal' its the same, but with other apps, the installation
> works normal. 
> 
> So what can I do now? Has anybody an idea, what I can do right now? I
> need help with that.
> Thanks for your work and help!
> 
> 
> -- 
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