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Re: Request: Add “Report a Bug"

 

Hi Joe,

On 17 April 2016 at 23:44, Joseph Liau <joseph@xxxxxxx> wrote:
> I would like to be able to report bugs easily from the ubuntu device.
>
> The current workflow is:
> -Open browser
> -Search for bug or project on launchpad. -Report bug if allowed...
>
> I often struggle to find the appropriate project to report the bug, or in my
> case now, there doesnt seem to be the option to report bugs for the
> webbrowser-app.

The 'canonical' answer so far is consult this list, which lists and
links to the correct bug filing location for each component on the
phone. If there's something missing, let us know and we can add it.

https://wiki.ubuntu.com/Avengers

I certainly think there's room for a "Report a bug" app in the store.
It could pull from a list of projects online somewhere (maybe in
launchpad) and just present a drop-down list of projects. When chosen
a brief description (maybe also from launchpad) appears with a [Report
Bug] button. If the user is confident they have the right app, they
hit the button and are taken to launchpad.

There could be a catch-all "I don't know where to file this" option
too, but files the bug anyway, and we triage/move it.

Shouldn't be a terribly hard app to create. It could be developed
quickly and more easily without any hooks to launchpad, but just a
fixed list initially. As we don't change components/apps on the device
that often.

Could be a nice small community project.

Cheers,
-- 
Alan Pope
Community Manager

Canonical - Ubuntu Engineering and Services
+44 (0) 7973 620 164
alan.pope@xxxxxxxxxxxxx
http://ubuntu.com/


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