ubuntu-phonedations-bugs team mailing list archive

[Alfonso Sanchez-Beato <alfonso.sanchez-beato@xxxxxxxxxxxxx>]

Some more traces when reproducing the bug:

/system/bin/logcat -v threadtime -b main -b radio

...
04-14 09:31:21.057  1844  1861 D use-Rlog/RLOG-AT: +CGEV: NW DEACT "IP", "100.125.255.239", 1
...
04-14 09:31:21.058  1844  1861 D use-Rlog/RLOG-RIL: configureNetworkInterface: Down E
04-14 09:31:21.105  1844  1861 D DHCP    : ifc_down(ccmni0) = 0
04-14 09:31:21.106  1844  1861 D DHCP    : ifc_set_addr(ccmni0, xx) = 0
...

The "NW DEACT" event means that the network has forced a deactivation.
The interesting thing is that I get this when I deactivate WiFi, but
only with one of my SIMs. The reason might be that I do not have enough
credit to enable the data plan for that SIM. Why this happens exactly
when I disable WiFi, I don't know. Maybe the connection had already been
dropped by the operator and the modem notices at that time for some
weird reason. Anyway, this event is the same you would receive if data
is dropped for other reasons, so I hope this reproduces the bug.

-- 
You received this bug notification because you are a member of Ubuntu
Phonedations bugs, which is subscribed to ofono in Ubuntu.
https://bugs.launchpad.net/bugs/1435328

Title:
  Leaving Wifi does not connect to mobile carrier data (GSM)

Status in the base for Ubuntu mobile products:
  Confirmed
Status in ofono package in Ubuntu:
  In Progress
Status in ofono package in Ubuntu RTM:
  In Progress

Bug description:
  After leaving my home or work wifi, my Bq phone cannot connect to the
  data from my mobile carrier. The only thing that works is rebooting
  the phone.

  Steps to reproduce:

  1- Connect your phone to password secure Wifi.
  2- Suspend phone.
  3- Leave wifi area and resume phone
  4- Wait for 3g data to kick in (appears 3g indicator instead of wifi)
  5- No connection established. I have waited for more than 30 mins.

  6- A reboot of the phone fixes this issue.

  Really annoying to have to reboot phone 3-4 times a day.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1435328/+subscriptions