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[Bug 1481434] Re: Data connection not working

 

Hi Marek, could you update the bug with the full output of list-context?
It's unclear what your APN configuration is.

Does your carrier allow cellular data at this time? What is your
carrier's instructions for APN configuration, could you link to it?

** Description changed:

+ system-image-cli -i (latest OTA-5 update and all app updates):
+ current build number: 24
+ device name: krillin
+ channel: ubuntu-touch/stable/bq-aquaris.en
+ last update: 2015-07-20 17:06:22
+ version version: 24
+ version ubuntu: 20150713
+ version device: 20150529-8e13c5f
+ version custom: 20150709-814-29-21-vivid
+ 
  I am not able to make data connection on bq aquaris E4.5. It used to
  work before.
  
  I see the 3G icon suggesting 3G is working. Looking into APNs I see the
  wap APN is selected. When I select Internet APN, open browser, I cannot
  transfer data. Looking back to APN setup I see wap APN selected again.
  
  During discussion with provider he told me the Type should be
  default,supl. When I run /usr/share/ofono/script/list-contexts, I see:
  
  [ /ril_0 ]
      [ /ril_0/context1 ]
          Protocol = ip
          AccessPointName = internet
          IPv6.Settings = { }
          Username =
          Preferred = 0
          Active = 0
          Type = internet
          Settings = { }
          Name = Orange SK
          Password =
  
  ... so the Type here is internet, not default,supl as provider suggested
  and there is no way to change it.
  
  What changed in ubuntu-system-settings since it used to work? Or
  something changed at provider side?
  
  Thanks.
  
  Marek

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https://bugs.launchpad.net/bugs/1481434

Title:
  Data connection not working

Status in Canonical System Image:
  New
Status in ubuntu-system-settings:
  New
Status in ofono package in Ubuntu:
  New
Status in ubuntu-system-settings package in Ubuntu:
  New

Bug description:
  system-image-cli -i (latest OTA-5 update and all app updates):
  current build number: 24
  device name: krillin
  channel: ubuntu-touch/stable/bq-aquaris.en
  last update: 2015-07-20 17:06:22
  version version: 24
  version ubuntu: 20150713
  version device: 20150529-8e13c5f
  version custom: 20150709-814-29-21-vivid

  I am not able to make data connection on bq aquaris E4.5. It used to
  work before.

  I see the 3G icon suggesting 3G is working. Looking into APNs I see
  the wap APN is selected. When I select Internet APN, open browser, I
  cannot transfer data. Looking back to APN setup I see wap APN selected
  again.

  During discussion with provider he told me the Type should be
  default,supl. When I run /usr/share/ofono/script/list-contexts, I see:

  [ /ril_0 ]
      [ /ril_0/context1 ]
          Protocol = ip
          AccessPointName = internet
          IPv6.Settings = { }
          Username =
          Preferred = 0
          Active = 0
          Type = internet
          Settings = { }
          Name = Orange SK
          Password =

  ... so the Type here is internet, not default,supl as provider
  suggested and there is no way to change it.

  What changed in ubuntu-system-settings since it used to work? Or
  something changed at provider side?

  Thanks.

  Marek

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