ubuntu-phonedations-bugs team mailing list archive

[Michael Zanetti <michael.zanetti@xxxxxxxxxxxxx>]

Public bug reported:

I'm using a simyo (German E-Plus mvno) and when E-Plus and o2 joined
forces, they enabled national roaming for 3G data connections
(https://www.simyo.de/faq/national-roaming-18262.html).

This however doesn't seem to work at all for me. My device (bq Aquaris E
4.5) is stuck in the simyo (E-Plus) network and has never registered to
the o2 network so far. This is unlike bug 1449990 which claims that
national roaming would be working if roaming is enabled in the settings.
I can not confirm that. I have roaming enabled (and international
roaming works fine), however, national roaming doesn't kick in.

The problem now is, that ever since those operators enabled national
roaming, the E-Plus network seems to be degrading and now has reached a
point where I cannot use a mobile data connection inside buildings any
more.

Looking at my app download statistics, 25% of all Ubuntu phone users
seem to be located in Germany. Given that E-Plus has a huge amount of
mvno's I estimate this issue is affecting a quite large portion of our
users.

** Affects: canonical-devices-system-image
     Importance: Undecided
         Status: New

** Affects: ofono (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "forensics_bundle_2015_09_24_14_41_40.tar.bz2"
   https://bugs.launchpad.net/bugs/1499342/+attachment/4473284/+files/forensics_bundle_2015_09_24_14_41_40.tar.bz2

** Also affects: canonical-devices-system-image
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1499342

Title:
  National Roaming not working

Status in Canonical System Image:
  New
Status in ofono package in Ubuntu:
  New

Bug description:
  I'm using a simyo (German E-Plus mvno) and when E-Plus and o2 joined
  forces, they enabled national roaming for 3G data connections
  (https://www.simyo.de/faq/national-roaming-18262.html).

  This however doesn't seem to work at all for me. My device (bq Aquaris
  E 4.5) is stuck in the simyo (E-Plus) network and has never registered
  to the o2 network so far. This is unlike bug 1449990 which claims that
  national roaming would be working if roaming is enabled in the
  settings. I can not confirm that. I have roaming enabled (and
  international roaming works fine), however, national roaming doesn't
  kick in.

  The problem now is, that ever since those operators enabled national
  roaming, the E-Plus network seems to be degrading and now has reached
  a point where I cannot use a mobile data connection inside buildings
  any more.

  Looking at my app download statistics, 25% of all Ubuntu phone users
  seem to be located in Germany. Given that E-Plus has a huge amount of
  mvno's I estimate this issue is affecting a quite large portion of our
  users.

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