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[Bug 1505012] Re: Cannot receive calls or text messages with 3G Enabled in Italy on BQ Aquaris E4.5

 

@Nicola, I have been taking a look at the log, it shows 2 calls, one is
hang from the phone, the other one is hang from the remote end.  Do you
remember how many times did you try to call to the phone and of those
which were successful (phone ringing) or not?

If you do not remember exactly it might be worth retrying the steps in
#12, now keeping the record of the calls you did, which were successful,
where did you hang the call from, the order, etc.  Otherwise it is
difficult to know if something is wrong in the traces or not.

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Title:
  Cannot receive calls or text messages with 3G Enabled in Italy on BQ
  Aquaris E4.5

Status in Canonical System Image:
  Incomplete
Status in ofono package in Ubuntu:
  Incomplete

Bug description:
  After running some test on my BQ Aquaris E4.5 I have finally found it!

  This is WHY some incoming calls are not shown and the phone don't
  ring! ( so you receive the message of a miss call by your mobile
  operator)

  Here the procedure:

  - Turn on your BQ Aquaris E4.5
  - At first you will connected with 2G
  - Ask someone to call you: it will work
  - Wait some second for the 3G connection
  - Ask someone to call you again: don't work! ( so you will be only notified by your mobile operator of a missed call)

  How to solve:

  - Go in your connection settings
  - Choose to use only 2G connection
  - Ask someone to call you: it will always work!

  Please work on IT! Thanks from Italy!

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