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[Bug 1546079] Re: [France]SMS aren't sent to their destinations or are received in the same device

 

Pat, need you any additional technical infos?

Let me describe some observations:
at this time I have 3 contacts that got this strange behaviours when I send SMS to them:

These people are not always the same , I explain for several contacts.

(frd)
Contact1 (I will give for each contact an number for ease):
the last time I sent a correct SMS message to Contact1 where dated 05 March 20:36
The last SMS message he sent me was on 06 March 20:56
I tried to send a test SMS on 10 March 17:35 and the message failed (as stated in this issue).
So the event occurs now with another contact. The problem will stay there
for a while. I'll try to find out if the problem may disappear with time.

If I reload the full contacts list after deleting all, the problem still exists.
If I delete this contact and create another one with a different name,  the problem still exists.

(cld)
Contact2 (the problem has been existed for a long time)
the last time I sent a correct SMS message to Contact2 where dated 27 Jan 13:31
The last SMS message he sent me was on 27 Jan 13:32
I've been unable to send a SMS message to this Contact2 since 27 Jan !!
Even today, even with many subsequent reboots of the phone.

(jpl)
Contact3, I have similar issue than for Contact1, I cannot send SMS
since 6 March after an answer dated 6 march 10:51.
Any SMS send to COntact3 is addressed to myself.

(alb)
I've just realized that another Contact has got the problem now. 

Do not hesitate to request me more infos or tests because it is a very
annoying problem.

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https://bugs.launchpad.net/bugs/1546079

Title:
  [France]SMS aren't sent to their destinations or are received in the
  same device

Status in Canonical System Image:
  Incomplete
Status in address-book-app package in Ubuntu:
  New
Status in messaging-app package in Ubuntu:
  New
Status in ofono package in Ubuntu:
  New

Bug description:
  2 French customers have reproduced this behaviour after OTA-9 we're
  still collecting information from them.

  Product: bq Aquaris E4.5 & E5
  FW version: OTA-9

  Preconditions:

  STEPS TO REPRO:
  1. Compose an SMS.
  2. Check on the other side if the SMS was received.
  3. Check your own SMS box

  Actual Result:
  SMS are received back in the device or sent to another unwanted contacts
  Expected Result:
  SMS messages should be sent to the contact selected

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