ubuntu-phonedations-bugs team mailing list archive

[Pat McGowan <pat.mcgowan@xxxxxxxxxxxxx>]

** Also affects: ofono (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: canonical-devices-system-image
       Status: New => Confirmed

** Changed in: canonical-devices-system-image
     Assignee: (unassigned) => Alfonso Sanchez-Beato (alfonsosanchezbeato)

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https://bugs.launchpad.net/bugs/1565762

Title:
  cannot get roaming(spain)

Status in Canonical System Image:
  Confirmed
Status in ofono package in Ubuntu:
  New

Bug description:
  Product: bq Aquaris E4.5 & E5
  FW version: OTA-9.1

  STEPS TO REPRO:
  Two customers from BQ community reports a bad behaviour when device it's in roaming:

  case1: he says he wasn't able to get signal in France. SIM card
  appeared as "Not registered", nor voice or data services. Once he was
  back in Spain, the connectivity came back.

  case2: he went to Androrra, and the same as case 1. He said his wife
  had a krillin on Android and it worked son is not HW.

  Both customers have the same mobile provider and they checked with the
  provider that roaming was enabled.

  
  Actual Result:
  Cannot get mobile signal when roaming
  Expected Result:
  Device should get roaming when is out of spain

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