ubuntu-phonedations-bugs team mailing list archive

[Michael Mess <1449990@xxxxxxxxxxxxxxxxxx>]

Current behaviour with OTA-12 is that with o2.de+ the internet is not
working even when roaming is turned on. A workaround is to turn data
roaming off and then on again to let the mobile phone use it.

Another issue I have experienced in Luxembourg is that in the network pulldown, where all cards are listed, the card was listed (I think provider was POST) with internet ("H" was displayed), but the internet was not usable and the card was not listed with "H" in the status line above.
The workaround mentioned above didn't help at all, even when used multiple times. Even a reboot didn't let me get a usable internet connection.
Another provider (I think it was Tango) at another place worked well as expected.

Not being able to use the services I have paid for is a serious issue for me, thus I expect Canonical to fix this with the highest possible priority.
This bug is more than one year old with no real improvements.
How long do I still have to wait for an improvement?
Note: I do not expect a full implementation as mentioned in my earlier comments immediately, but I want to be able to use the internet hassle-free with any network - as I am paying for it - in a short term.

If Canonical still does not do its job to complete a working base
environment soon, I have to think about buying a new mobile phone with
another OS that does its job: :-(

The main choices would then be:
 - Windows Phone: I don't like the user interface (maybe that could change, if I get used to it?), but people report that it works and there seem to be even more useful apps available than for Ubuntu Phone. Updates are available, but market share is dropping and thus it will probably discontinued soon, either by developers or by the manufacturer.
 - Apple: Expensive, but good hardware, but no specials like Dual-SIM, very restrictive about installing software (You can install only from Apple Store, if you don't want to Jail-Break the device), high security (encrypted file system). Updates are available.
 - Android: Most developer friendly OS, biggest amount of Apps available, but there is a big security issue due to missing updates, because even when a bug has been fixed at google phones do not draw the fix directly from there, instead most phone companies have to build and roll out an update release for each device due to some garbage closed source drivers used there. This additional effort leads to phones with serious securities issues not getting fixed.

I know there would be even more choices, but most apps are available only for these three choices.
It seems that I have the choice between getting security updates (Apple + MS) or having a great choice of apps (Android).

And last not least leaving Ubuntu Phone would't be without any pain: I
like it that I can use rsync with backuppc via ssh to automatically
backup the data and photos on the device when it is available in the
local wlan network, without the need for an external cloud service or a
special backup-app installed.

-- 
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Phonedations bugs, which is subscribed to ofono in Ubuntu.
https://bugs.launchpad.net/bugs/1449990

Title:
  National Data Roaming

Status in Canonical System Image:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed

Bug description:
  Situation:
  German mobile network operator "o2-de" (MCC 262, MNC 07) has merged with another operator, "e-Plus" (MCC 262, MNC 03). Both operators have decided to allow national roaming between their networks for all customers and for all services (phone calls, SMS, data). The "other" network appears to the customer with the name of their original, provider, but an  added plus sign, e.g. if you're an "o2-de" customer the e-Plus network will appear as "o2-de+" to you.

  
  Expected behavior:
  The bq Aquaris E4.5 roams into the other network if necessary and all services are available. Ideally the device would not even go into "real" roaming mode because national roaming is different from international roaming.

  
  Actual behavior:
  The bq Aquaris E4.5 roams into the other network and mobile data is deactivated because the phone does not differentiate between national and international roaming. The "mobile data roaming" switch has to be explicitely enabled, which can cause problems for the user since the phone supports two SIM cards.

  
  Complications:
  - Both operators are changing their networks during live operation, other phones have problems too.

  - There is a long list of MVNOs and every one of them has to adapt to
  the changes too. For example I have a SIM card by o2-de MVNO
  "netzclub" in my bq phone and the network list now also shows the
  expected "netzclub+" entry, roaming to it works. On the other hand I
  have a SIM card by e-Plus MVNO "MEDIONmobile" in my Android Nexus 5
  and there the network list does not show the expected "MEDIONmobile+"
  entry, but just an entry for "o2-de", and I cannot roam to "o2-de"
  even if I force it.

  
  Notes:
  II think there should be a similar situation in Sweden, where operators Tele2 and Telenor created a shared 4G network, and there are probably other countries with comparable setups.

  
  Debugging data:
  - I added the output of /usr/share/ofono/scripts/list-operators on the bq phone.

  - I added two outputs of /usr/share/ofono/scripts/list-modems on the
  bq phone, once while connected to my original "netzclub" MVNO network
  and once while roaming in the "netzclub+" network. All personal data
  has been removed, but I am willing to share it in private.

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