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[Bug 1588533] Re: Mobile Data Network not working after screen is off for more then 2 min

 

Hi,

the problems still remains after upgrade to OTA-12 (sorry for the delay, I'm busy...)
Mobile networks fail to reconnect after a long sleep, and switching airplane mode off/on solves this issue.
And the solution to re enable phone calls is still to reboot the phone as I don't find which service to restart.
More details :
- incoming and outgoing phone calls don't work
- for incoming calls, people are directly routed to the voice mailbox
- for outgoing calls, they stop quickly and you return to the phone keyboard
- during the phone attempt the volume, microphone, numpad buttons... of the phone keyboard don't work
- only receiving and sending SMS are possible
- Internet connection needs to switch the airplane mode off/on

The OTA-13 just have been published and I didn't have time to apply it for now.
I will take time to post a feedback after upgrading.

Eric

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https://bugs.launchpad.net/bugs/1588533

Title:
  Mobile Data Network not working after screen is off for more then 2
  min

Status in Canonical System Image:
  Incomplete
Status in indicator-network package in Ubuntu:
  Confirmed
Status in network-manager package in Ubuntu:
  Confirmed
Status in ofono package in Ubuntu:
  Confirmed

Bug description:
  With OTA-11 the Mobile Network 3G and H do not come back into working
  mode after MX4 comes back from turning off the screen.

  Example:
  I reboot the MX4 and when it powers up all is working I get WiFi and Mobile Network 3G working great.
  I press the button to turn off the screen and leave it off for 2 or more minutes, when I turn it back on and unlock the device the Data network is not working. 

  I can make calls and SMS but MMS and Data has no connection, at this
  point i can toggle the Data switch in the mobile configuration or put
  the phone into airplane mode and back into active and it works until
  next time.

  Thank You

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