ubuntu-phonedations-bugs team mailing list archive

[Seth <seth.ciango@xxxxxxxxx>]

I spent an hour on the phone last night with AT&T. They stated that my
phone should not be having this problem with their network, but they
offered to give me a free Android phone anyway. I politely declined.
AT&T reset my network status in their system and pushed out an updated
PRL. This problem of being DENIED is still occurring when connecting to
the same CellID that allowed me a connection earlier in the day. I will
be connected to a tower without a problem on Tuesday but the next day
while connected to the same tower, I am denied.

[ /ril_1 ]
    [ /ril_1/operator/310410 ]
        MobileCountryCode = 310
        Status = current
        Technologies = gsm umts edge hspa hspa 
        MobileNetworkCode = 410
        Name = AT&T

[ /ril_0 ]

-- 
You received this bug notification because you are a member of Ubuntu
Phonedations bugs, which is subscribed to ofono in Ubuntu.
https://bugs.launchpad.net/bugs/1592232

Title:
  USA: Meizu Pro 5 changes from cellular carrier to "Denied" (AT&T and
  T-Mobile)

Status in turbo:
  New
Status in ofono package in Ubuntu:
  Confirmed

Bug description:
  current build number: 102
  device name: turbo
  channel: ubuntu-touch/rc-proposed/meizu.en
  last update: 2016-06-13 17:24:38
  version version: 102
  version ubuntu: 20160611
  version device: 20160531-61c5e72
  version custom: 20160504-975-19-6

  
  While walking around outside, signal strength goes from full bars to "Denied" or "Unavailable." This occurs with one SIM card in SIM Slot One and the second slot empty. I have noticed the behavior with both the US provider T-Mobile and AT&T. This will occur while driving as well. Sometimes, the phone will have to be restarted before signal bars are displayed again. However, restarting does not always fix it. This occurs both in Los Angeles, CA and Washington, DC as well as other major cities. If stationary, I can expect reasonable speeds and reliable service all day without interruption.

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