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Message #04434
[Bug 1493857] [NEW] camera-app goes black, won’t work until the phone is rebooted
Public bug reported:
The following scenario has happened to me a few times since I use the BQ
aquaris e4.5 as my main phone:
- opened the camera app, took a few pictures, viewed them in the photoroll, shared one via telegram (as a result the camera app goes into the background)
- carried out other unrelated tasks (web browsing, …)
- focused back the camera app, swiped to the right to close the photoroll
- got a completely black screen and (IIRC) a deactivated shutter button
I was on the go when that happened, so no way to debug the issue, and as
I really wanted to use the camera, what I did is I rebooted the phone.
This "fixed" the issue.
Unfortunately whenever I have tried to reproduce the issue, I have not
managed to do so. It seems to happen randomly.
** Affects: qtubuntu-camera (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1493857
Title:
camera-app goes black, won’t work until the phone is rebooted
Status in qtubuntu-camera package in Ubuntu:
New
Bug description:
The following scenario has happened to me a few times since I use the
BQ aquaris e4.5 as my main phone:
- opened the camera app, took a few pictures, viewed them in the photoroll, shared one via telegram (as a result the camera app goes into the background)
- carried out other unrelated tasks (web browsing, …)
- focused back the camera app, swiped to the right to close the photoroll
- got a completely black screen and (IIRC) a deactivated shutter button
I was on the go when that happened, so no way to debug the issue, and
as I really wanted to use the camera, what I did is I rebooted the
phone. This "fixed" the issue.
Unfortunately whenever I have tried to reproduce the issue, I have not
managed to do so. It seems to happen randomly.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/qtubuntu-camera/+bug/1493857/+subscriptions
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