ubuntu-x-swat team mailing list archive

[Bryce Harrington <bryce@xxxxxxxxxxxxxxxxxxx>]

> While I see the merit in trying to narrow down the cause of the
problem, I honestly dont buy the 'it must be some other problem that
other people have' . The problem started in the same way for everybody,
and its possible in a specific use case the older driver is able to
avoid some other bug that was introduced.

Here's why I say that.  Let's say you do have the exact problem.  Great,
so we focus on the original reporter's bug, and when it's solved,
everyone else's issue must also be solved so we close the bug and move
on.

However, let's say your issue is *not* the exact same problem.  Then
when we fix the original person's bug, yours remains unfixed and
uninvestigated.  The bug gets closed, and since there is not a bug
report associated with your problem, your issue falls through the cracks
and never gets solved.  Maybe you would reopen this bug with a complaint
that the fix didn't solve it for you, but well now the bug is a mess of
comments from people who have at least 2 different bugs (probably more),
and it's hard to follow, and we'd probably just re-close the bug and
tell you to send a separate report anyway.  You may have saved the
effort of filing a new bug, but weeks or months of delay have been added
to getting your issue examined.

Maybe this is fine - you may want to wait and see if the fix to this bug
solves your issue, and only after that bother to take the time to
provide the necessary info and do the troubleshooting and whatnot.
That's fine, but in this case please just lurk quietly.  :-)

Now consider the case that I say you have a separate issue, and you take
some time to make a separate report, but it ends up being the same
issue.  First, if we can determine definitively that you do have the
same issue, then we can dupe your new bug to this one with confidence
that it's solved; and if not, your bug can easily be reopened.  Second,
if we don't dupe them, then having two bugs opened on the same issue
means the issue will be looked at from two angles; maybe it doesn't
double the chance of getting it solved, but it certainly improves the
chances.  Third, even if your new report was to get ignored, at least
you'll still benefit from the fix once the original one is solved.

So, I hope you understand that when I say you probably have a separate
issue, it is stated in an attempt to HELP you get your issue fixed, not
to brush you off.  If we just blindly assume you have the same problem,
and you don't, it risks sweeping your issue under the carpet.

-- 
[i965] High %CPU/Power Usage unless downgrade to 2.4 (UXA/EXA)
https://bugs.launchpad.net/bugs/364359
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