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[Bug 718187] Re: Acer T230H Multi-touch Monitor (Quanta Optical Touch)

 

Hello cbsim
Thanks for the tests and the replies.
Is difficult to blame this, nothing appear on Xorg log:
[    14.520] (II) XINPUT: Adding extended input device "Acer T230H" (type: TOUCHSCREEN)
[    14.520] (II) Acer T230H: initialized for absolute axes.
nothing in BootDmesg log:
[ 13.246228] input: Acer T230H as /devices/pci0000:00/0000:00:1e.0/0000:09:01.0/usb4/4-3/4-3:1.0/input/input4
[ 13.246325] quanta-touch 0003:0408:3000.0002: input,hidraw3: USB HID v1.10 Device [Acer T230H] on usb-0000:09:01.0-3/input0
The screen is detected without errors
Bus 004 Device 002: ID 0408:3000 Quanta Computer, Inc. Optical dual-touch panel
Probably is a kernel issue, i don't know, so if you want to know this you can install the latest natty's kernel on maverick clicking on the links:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc6-natty/linux-
headers-2.6.38-020638rc6_2.6.38-020638rc6.201102220910_all.deb

http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc6-natty/linux-
headers-2.6.38-020638rc6-generic_2.6.38-020638rc6.201102220910_amd64.deb

http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.38-rc6-natty/linux-
image-2.6.38-020638rc6-generic_2.6.38-020638rc6.201102220910_amd64.deb

Better remove propretary drivers before installing this.
Thanks again
Fabio


** Description changed:

+ Fixed in Natty 20110221
+ 
+ 
  Info:
  Touch screen not working properly in Ubuntu 10.10 with default 2.6.35 kernel or higher.
  Working fine in previous Ubuntu 10.04 with upgraded 2.6.34 kernel.
  
  Issue:
  Touch screen not responding to touch sometimes.
  Cursor jumping randomly.
  Delay in detecting touch.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: linux-image-2.6.35-22-generic 2.6.35-22.34
  Regression: Yes
  Reproducible: Yes
  ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  cbsim      2000 F.... pulseaudio
-  /dev/snd/controlC0:  cbsim      2000 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  cbsim      2000 F.... pulseaudio
+  /dev/snd/controlC0:  cbsim      2000 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
-  Card hw:0 'Intel'/'HDA Intel at 0xfb9f4000 irq 48'
-    Mixer name	: 'Intel IbexPeak HDMI'
-    Components	: 'HDA:10ec0889,10438435,00100004 HDA:80862804,80860101,00100000'
-    Controls      : 44
-    Simple ctrls  : 23
+  Card hw:0 'Intel'/'HDA Intel at 0xfb9f4000 irq 48'
+    Mixer name	: 'Intel IbexPeak HDMI'
+    Components	: 'HDA:10ec0889,10438435,00100004 HDA:80862804,80860101,00100000'
+    Controls      : 44
+    Simple ctrls  : 23
  Card1.Amixer.info:
-  Card hw:1 'STX'/'Asus Virtuoso 100 (rev 2) at 0xe800, irq 16'
-    Mixer name	: 'AV200'
-    Components	: 'PCM1792A CS5381 AV200'
-    Controls      : 18
-    Simple ctrls  : 11
+  Card hw:1 'STX'/'Asus Virtuoso 100 (rev 2) at 0xe800, irq 16'
+    Mixer name	: 'AV200'
+    Components	: 'PCM1792A CS5381 AV200'
+    Controls      : 18
+    Simple ctrls  : 11
  Date: Sun Feb 13 22:49:55 2011
  HibernationDevice: RESUME=UUID=f1ca4ae9-eca0-4d67-b685-56684ce629dc
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  IwConfig:
-  lo        no wireless extensions.
-  
-  eth0      no wireless extensions.
-  
-  ham0      no wireless extensions.
+  lo        no wireless extensions.
+ 
+  eth0      no wireless extensions.
+ 
+  ham0      no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=d6f9c4f9-60ef-4477-8e9b-fbca8c19087d ro quiet splash
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.38
  RfKill:
-  
+ 
  SourcePackage: linux
  dmi.bios.date: 03/23/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0903
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55D-M EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0903:bd03/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55D-MEVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
- --- 
+ ---
  Architecture: amd64
  DistroRelease: Ubuntu 10.10
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  Package: xorg 1:7.5+6ubuntu3
  PackageArchitecture: amd64
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  Tags: maverick
  Uname: Linux 2.6.37-candela x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
  system:
-  distro:             Ubuntu
-  codename:           maverick
-  architecture:       x86_64
-  kernel:             2.6.37-candela
- --- 
+  distro:             Ubuntu
+  codename:           maverick
+  architecture:       x86_64
+  kernel:             2.6.37-candela
+ ---
  Architecture: amd64
  DistroRelease: Ubuntu 10.10
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  Package: xorg 1:7.5+6ubuntu3
  PackageArchitecture: amd64
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  Tags: maverick
  Uname: Linux 2.6.37-020637rc2-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
  system:
-  distro:             Ubuntu
-  codename:           maverick
-  architecture:       x86_64
-  kernel:             2.6.37-020637rc2-generic
- --- 
+  distro:             Ubuntu
+  codename:           maverick
+  architecture:       x86_64
+  kernel:             2.6.37-020637rc2-generic
+ ---
  Architecture: amd64
  DRM.card0.DisplayPort.1:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  DRM.card0.DisplayPort.2:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  DRM.card0.HDMI_Type_A.1:
-  status: connected
-  enabled: enabled
-  dpms: On
-  modes: 1920x1080 1280x1024 1440x900 1280x800 1152x864 1280x720 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
-  edid-base64: AP///////wAEcvEA8wBAAQ4UAQOAMxx4Lu6Vo1RMmSYPUFSzDADRwHFPgQCBgJUAAQEBAQEBAjqAGHE4LUBYLEUAu/kQAAAcAAAA/QA3Sx5QEAAKICAgICAgAAAA/ABUMjMwSAogICAgICAgAAAA/wBMSFMwQjAwNTc1MjAKATQCAxzySQUEAwESExSQnyMJfweDAQAAZQMMABAAAR2AGHEcFiBYLCUA/h4RAACeAR2A0HIcFiAQLCWA/h4RAACeAR0AclHQHiBuKFUA/h4RAAAeAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAhQ==
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1920x1080 1280x1024 1440x900 1280x800 1152x864 1280x720 1024x768 1024x768 800x600 800x600 640x480 640x480 720x400
+  edid-base64: AP///////wAEcvEA8wBAAQ4UAQOAMxx4Lu6Vo1RMmSYPUFSzDADRwHFPgQCBgJUAAQEBAQEBAjqAGHE4LUBYLEUAu/kQAAAcAAAA/QA3Sx5QEAAKICAgICAgAAAA/ABUMjMwSAogICAgICAgAAAA/wBMSFMwQjAwNTc1MjAKATQCAxzySQUEAwESExSQnyMJfweDAQAAZQMMABAAAR2AGHEcFiBYLCUA/h4RAACeAR2A0HIcFiAQLCWA/h4RAACeAR0AclHQHiBuKFUA/h4RAAAeAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAhQ==
  DRM.card0.HDMI_Type_A.2:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  DRM.card0.VGA.1:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  DistroRelease: Ubuntu 10.10
  DkmsStatus:
-  vboxhost, 4.0.0, 2.6.37-candela, x86_64: installed 
-  vboxhost, 4.0.0, 2.6.37-020637rc2-generic, x86_64: installed 
-  vboxhost, 4.0.0, 2.6.37-rc6-candela, x86_64: installed
+  vboxhost, 4.0.0, 2.6.37-candela, x86_64: installed
+  vboxhost, 4.0.0, 2.6.37-020637rc2-generic, x86_64: installed
+  vboxhost, 4.0.0, 2.6.37-rc6-candela, x86_64: installed
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  MachineType: System manufacturer System Product Name
  Package: xorg 1:7.5+6ubuntu3
  PackageArchitecture: amd64
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-22-generic root=UUID=d6f9c4f9-60ef-4477-8e9b-fbca8c19087d ro quiet splash
  ProcEnviron:
-  LANG=en_US.utf8
-  SHELL=/bin/bash
+  LANG=en_US.utf8
+  SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
  Tags: maverick maverick
  Uname: Linux 2.6.35-22-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
  dmi.bios.date: 03/23/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0903
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55D-M EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0903:bd03/23/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55D-MEVO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  glxinfo: Error: [Errno 2] No such file or directory
  system:
-  distro:             Ubuntu
-  codename:           maverick
-  architecture:       x86_64
-  kernel:             2.6.35-22-generic
+  distro:             Ubuntu
+  codename:           maverick
+  architecture:       x86_64
+  kernel:             2.6.35-22-generic

** Changed in: xserver-xorg-video-intel (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/718187

Title:
  Acer T230H Multi-touch Monitor (Quanta Optical Touch)