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[Bug 723002] Re: External monitor not working properly

 

apport information

** Tags added: apport-collected compiz-0.9

** Description changed:

  Binary package hint: xorg
  
  Description:	Ubuntu natty (development branch)
  Release:	11.04
  
  
  An external monitor 1280x1024 connected to my netbook ACER aspire one D250 does not work properly. By toggling with Fn+F5 I manage to see the netbook monitor only, both monitors cloned at low resolution 800x600 but not the external monitor alone. More precisely I do but only the left bottom corner of the monitor is used, seemingly a 1024x660 area corresponding to the resolution of the netbook. The mouse pointer can go everywhere in the monitor (also in the 'black' area), however by clicking in some position one obtains the effect that the click is done elsewhere.
  
  Trying to manage the monitor with the Gnome monitor utility has the same
  consequencies.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: xorg 1:7.6~3ubuntu6
  ProcVersionSignature: Ubuntu 2.6.38-4.31-generic 2.6.38-rc5
  Uname: Linux 2.6.38-4-generic i686
  Architecture: i386
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,scale,session,unityshell]
  CompositorRunning: compiz
  DRM.card0.LVDS.1:
   status: connected
   enabled: enabled
   dpms: On
   modes: 1024x600
   edid-base64: AP///////wBMo05VAAAAAAASAQOAFg14CoWVmVdPjyYhUFQAAAABAQEBAQEBAQEBAQEBAQEB+BYAlEFYViAYiDYA330AAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gAxMDFOVDAyLUEwNAogAK0=
  DRM.card0.VGA.1:
   status: disconnected
   enabled: disabled
   dpms: Off
   modes: 
   edid-base64:
  Date: Tue Feb 22 09:12:49 2011
  DistUpgraded: Yes, recently upgraded Log time: 2010-12-09 16:53:35.902435
  DistroCodename: natty
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox-ose, 4.0.2, 2.6.38-4-generic, i686: installed 
   virtualbox-ose, 4.0.2, 2.6.38-3-generic, i686: installed
  GraphicsCard:
   Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:022f]
     Subsystem: Acer Incorporated [ALI] Device [1025:022f]
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20101203)
  MachineType: Acer Aspire one
  ProcEnviron:
   LANGUAGE=it_IT:it:en_GB:en
   LANG=it_IT.UTF-8
   LC_MESSAGES=it_IT.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-4-generic root=UUID=c9e4134d-e3bd-407e-811d-d1cb69c91823 ro quiet splash vt.handoff=7
  Renderer: Unknown
  SourcePackage: xorg
  dmi.bios.date: 09/28/2009
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.21
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire one
  dmi.board.vendor: Acer
  dmi.board.version: V1.21
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.21
  dmi.modalias: dmi:bvnAcer:bvrV1.21:bd09/28/2009:svnAcer:pnAspireone:pvrV1.21:rvnAcer:rnAspireone:rvrV1.21:cvnAcer:ct10:cvrV1.21:
  dmi.product.name: Aspire one
  dmi.product.version: V1.21
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.2.1+glibmainloop4-0ubuntu11
  version.libdrm2: libdrm2 2.4.23-1ubuntu3
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
  version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu6
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-1ubuntu9
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu4
+ --- 
+ Architecture: i386
+ CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,scale,session,unityshell]
+ CompositorRunning: compiz
+ DRM.card0.LVDS.1:
+  status: connected
+  enabled: enabled
+  dpms: Off
+  modes: 1024x600
+  edid-base64: AP///////wBMo05VAAAAAAASAQOAFg14CoWVmVdPjyYhUFQAAAABAQEBAQEBAQEBAQEBAQEB+BYAlEFYViAYiDYA330AAAAZAAAADwAAAAAAAAAAAB60AnQAAAAA/gBTQU1TVU5HCiAgICAgAAAA/gAxMDFOVDAyLUEwNAogAK0=
+ DRM.card0.VGA.1:
+  status: connected
+  enabled: enabled
+  dpms: Off
+  modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
+  edid-base64: AP///////wBMLUwBNzFMUh8PAQMOIht4Lu6Ro1RMmSYPUFS/74CBgHFPAQEBAQEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAeAAAA/QA4Sx5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBIOU5ZODAwNDQ0CiAgAD4=
+ DistUpgraded: Log time: 2010-12-09 16:53:35.902435
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ DkmsStatus:
+  virtualbox-ose, 4.0.4, 2.6.38-4-generic, i686: installed 
+  virtualbox-ose, 4.0.4, 2.6.38-5-generic, i686: installed
+ GraphicsCard:
+  Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller])
+    Subsystem: Acer Incorporated [ALI] Device [1025:022f]
+    Subsystem: Acer Incorporated [ALI] Device [1025:022f]
+ InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20101203)
+ MachineType: Acer Aspire one
+ Package: xserver-xorg-video-intel 2:2.14.0-4ubuntu1
+ PackageArchitecture: i386
+ ProcEnviron:
+  LANGUAGE=it_IT:it:en_GB:en
+  LANG=it_IT.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-5-generic root=UUID=c9e4134d-e3bd-407e-811d-d1cb69c91823 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 2.6.38-5.32-generic 2.6.38-rc6
+ Renderer: Unknown
+ Tags:  natty running-unity ubuntu compiz-0.9
+ Uname: Linux 2.6.38-5-generic i686
+ UpgradeStatus: Upgraded to natty on 2011-01-28 (33 days ago)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 09/28/2009
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.21
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: Aspire one
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.21
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.21
+ dmi.modalias: dmi:bvnAcer:bvrV1.21:bd09/28/2009:svnAcer:pnAspireone:pvrV1.21:rvnAcer:rnAspireone:rvrV1.21:cvnAcer:ct10:cvrV1.21:
+ dmi.product.name: Aspire one
+ dmi.product.version: V1.21
+ dmi.sys.vendor: Acer
+ version.compiz: compiz 1:0.9.4-0ubuntu3
+ version.libdrm2: libdrm2 2.4.23-1ubuntu3
+ version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1~git20110215.cc1636b6-0ubuntu2
+ version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu2
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu5

** Attachment added: "BootDmesg.txt"
   https://bugs.launchpad.net/bugs/723002/+attachment/1882605/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/723002

Title:
  External monitor not working properly



References