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Message #118382
[Bug 748320] Re: Blank screen (no GUI) after installation of NVidia proprietary driver on Sony Vaio Z119GS
** Description changed:
Binary package hint: xorg
+ ******** UPDATED 12 April 2011: NVidia Proprietary Driver Installation Test Case amd64 20110411 Live CD
+ Nb: See below (under the dashed line) for result(s) of testing on earlier builds.
+ The NVidia proprietary drivers failed again this week (11 April). The exact results of the test case were:
+
+ 1. Boot stock system on compatible video hardware, using the appropriate open source driver (or -vesa). By default, Ubuntu boots with the open source driver.
+ RESULT: No problems. In fact the open source driver runs the Unity animations fine.
+
+ 2. Note the contents of /etc/X11/xorg.conf (or simply note absence of the file)
+ RESULT: The file is absent.
+
+ 3. Go to System : Administration : Hardware Drivers
+
+ 4. Verify that it correctly identifies that a video driver is available for this hardware
+ RESULT: The system nominates "NVIDIA accelerated graphics driver (version -current)" (as is expected/normal)
+
+ 5. Install the recommended driver.
+ RESULT: No problem.
+
+ 6. Verify that a *.ko file is installed properly for the correct kernel(s)
+ find /lib/modules/ -type f -ls -iname '*.ko' | grep -E "/nvidia-current.ko|/nvidia-173.ko|/nvidia-96.ko|/fglrx.ko"
+ Check that the timestamp of the file is correct.
+ RESULT: 13631639 13248 -rw-r--r-- 1 root root 13562104 Apr 12 05:55 /lib/modules/2.6.38-8-generic/updates/dkms/nvidia-current.ko
+
+ 7. Note new contents of /etc/X11/xorg.conf. It should list the name of the proprietary driver as a minimum.
+ RESULTING CONTENTS OF xorg.conf:
+ Section “Device”
+ Identifier “Default Device”
+ Option “NoLogo” “True”
+ EndSection
+ i.e. xorg.conf FAILED to show the name of the proprietary driver.
+
+ 8. Reboot
+
+ 9. Verify the GUI display comes up
+ RESULT: The Speed setting LED fails to come on. A message appears saying that I do not have the required hardware to run Unit. A basic gnome desktop loads up with no Unity dock.
+
+
+ 10. Verify the proprietary driver loaded
+ grep -E "LoadModule:.*\"nvidia|fglrx\"" /var/log/Xorg.0.log
+ RESULT: No output
+ So, it appears that the nvidia driver did NOT in fact load.
+
+ After this, I typed:
+ ls -al /var/crash
+ This showed an empty directory, i.e. no apport or crash files are there.
+ I then typed:
+
+ apport-cli xorg
+ so that I could submit this bug accompanied by an apport file.
+ apport.xorg.a7_IWP.apport
+
+ I then tried changing xorg.conf to what it should be (so the proprietary
+ driver would load at next boot). i.e.:
+
+ Section "Screen"
+ Identifier "Default Screen"
+ DefaultDepth 24
+ EndSection
+
+ Section "Module"
+ Load "glx"
+ EndSection
+
+ Section "Device"
+ Identifier "Default Device"
+ Driver "nvidia"
+ Option "NoLogo" "True"
+ EndSection
+
+ After rebooting, there is a splash screen, but then I am left with a
+ terminal. This time it show’s each of the steps in starting up. The
+ last step is “* Checking battery state....” and then it gets stuck.
+ Once again, no GUI was possible.
+
+ I pressed Ctrl-Alt-F1 and logged in at the tty terminal.
+
+ I typed to verify if the proprietary driver loaded with:
+ grep -E "LoadModule:.*\"nvidia|fglrx\"" /var/log/Xorg.0.log
+ RESULT: [ 23.176] (II) LoadModule: “nvidia”
+ So, it appears that the nvidia driver DID in fact load.
+
+ At this point I created another apport file (with the driver loaded this time):
+ apport.xorg.UI8mE8.apport
+
+ ----------------------------------------------------------------------------------------------
******** UPDATED 4 April 2011: NVidia Proprietary Driver Installation Test Case amd64 20110404 Live CD
- Nb: See below (under the dashed line) for result(s) of testing on earlier builds.
The NVidia proprietary drivers failed again this week (4 April),
although the results from each question in the Installation test were a
little different. I understand that in order to get the driver to work
on a Sony Vaio Z series the ‘trick’ is to get the green “Speed” LED to
light up (just above the keyboard). This LED has failed to light up
during all my trials, including this week’s. When this LED fails to
light up, this means the computer has failed to ‘switch on’ the NVidia
GPU. The computer defaults to an onboard Intel graphics chip.
Adam from www.voip-x.co.uk/files/adam made a bandaid/hacked solution by
creating a custom kernel 2.6.28-10-vaioz. The only purpose of this
kernel is to turn on the green light (i.e. turn on the NVidia GPU) at
first boot. After doing this, Grub appears again and you can select the
‘proper’ Ubuntu kernel (2.6.38-7-generic) and boot in to a GUI where the
NVidia proprietary driver works perfectly.
So if some cluey Ubuntu dev(s) could work out how to switch on the
NVidia GPU (and the green LED), I think our problem would be solved!
Here’s my results from the Installation test case for the 20110404 Live
Desktop amd64 CD on my Sony Vaio Z119GS. I have attached an new apport
file too:
1. Boot stock system on compatible video hardware, using the appropriate open source driver (or -vesa). By default, Ubuntu boots with the open source driver.
RESULT: No problems.
2. Note the contents of /etc/X11/xorg.conf (or simply note absence of the file)
RESULT: The file is absent.
3. Go to System : Administration : Hardware Drivers
4. Verify that it correctly identifies that a video driver is available for this hardware
RESULT: The system nominates "NVIDIA accelerated graphics driver (version -current)" (as is expected/normal)
5. Install the recommended driver.
RESULT: No problem.
6. Verify that a *.ko file is installed properly for the correct kernel(s)
find /lib/modules/ -type f -ls -iname '*.ko' | grep -E "/nvidia-current.ko|/nvidia-173.ko|/nvidia-96.ko|/fglrx.ko"
Check that the timestamp of the file is correct.
RESULT: 148636 13248 -rw-r--r-- 1 root root 13562440 Apr 5 22:35 /lib/modules/2.6.38-7-generic/updates/dkms/nvidia-current.ko
7. Note new contents of /etc/X11/xorg.conf. It should list the name of the proprietary driver as a minimum.
RESULTING CONTENTS OF xorg.conf:
Section “Device”
Identifier “Default Device”
Option “NoLogo” “True”
EndSection
i.e. xorg.conf FAILED to show the name of the proprietary driver.
8. Reboot
9. Verify the GUI display comes up
RESULT: The Speed setting LED fails to come on. A basic gnome desktop loads up with no Unity dock.
10. Verify the proprietary driver loaded
grep -E "LoadModule:.*\"nvidia|fglrx\"" /var/log/Xorg.0.log
RESULT: No output
So, it appears that the nvidia driver did NOT in fact load.
After this, I typed:
ls -al /var/crash
This showed an empty directory, i.e. no apport or crash files are there.
I then typed:
apport-cli xorg
so that I could submit this bug accompanied by an apport file.
I got this output from the apport-cli command:
ERROR: .hook /usr/share/apport/package-hooks//source_xorg.py crashed:
Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/apport/report.py", line 656, in add_hooks_info
symb['add_info'](self, ui)
File "/usr/share/apport/package-hooks//source_xorg.py", line 446, in add_info
attach_xorg_package_versions(report, ui)
File "/usr/share/apport/package-hooks//source_xorg.py", line 293, in attach_xorg_package_versions
report['version.%s' %(package)] = package_versions(package)
File "/usr/lib/python2.7/dist-packages/problem_report.py", line 504, in __setitem__
assert k.replace('.', '').replace('-', '').replace('_', '').isalnum()
AssertionError
I then tried changing xorg.conf to what it should be (so the proprietary
driver would load at next boot). i.e.:
Section "Screen"
Identifier "Default Screen"
DefaultDepth 24
EndSection
Section "Module"
Load "glx"
EndSection
Section "Device"
Identifier "Default Device"
Driver "nvidia"
Option "NoLogo" "True"
EndSection
After rebooting, I am left with a blank screen, except for a few words
in the top left corner saying “mountall: Disconnected from Plymouth”
I pressed Ctrl-Alt-F2 and logged in at the tty terminal.
I typed to verify if the proprietary driver loaded with:
grep -E "LoadModule:.*\"nvidia|fglrx\"" /var/log/Xorg.0.log
RESULT: [ 10.979] (II) LoadModule: “nvidia”
So, it appears that the nvidia driver DID in fact load.
----------------------------------------------------------------------------------------------
******** 2nd April 2011 - NVidia Proprietary Driver Installation Test
Case amd64 20110328 Live CD:
I'm testing the NVidia Proprietary Driver on the Natty 20110328 daily Live Desktop amd64 CD for the Xorg team.
My Sony Vaio VPC Z119GC has a NVidia GeForce GT 330M.
I've tried many times to install Ubuntu and an NVidia proprietary driver
since I got my Vaio a year ago (on Karmic, Lucid, Maverick and now
Natty). The best I ever get is a blank screen (no GUI). The default
vesa driver now works on Natty, which is a big improvement on previous
distos, which were completely unuseable. I've read that other Sony
Vaios with model numbers starting in Z11 and Z13 have the same problem.
The following is the list of results I get when I try to go through the
steps in the "Installation" mandatory testcase for "Nvidia Proprietary
Drivers" using Natty Daily Live CD 20110328:
1. Boot stock system on compatible video hardware, using the appropriate open source driver (or -vesa). By default, Ubuntu boots with the open source driver.
RESULT: No problems.
2. Note the contents of /etc/X11/xorg.conf (or simply note absence of the file)
RESULT: The file is absent.
3. Go to System : Administration : Hardware Drivers
4. Verify that it correctly identifies that a video driver is available for this hardware
RESULT: The system nominates "NVIDIA accelerated graphics driver (version -current)" (as is expected/normal)
5. Install the recommended driver.
RESULT: No problem.
6. Verify that a *.ko file is installed properly for the correct kernel(s)
find /lib/modules/ -type f -ls -iname '*.ko' | grep -E "/nvidia-current.ko|/nvidia-173.ko|/nvidia-96.ko|/fglrx.ko"
Check that the timestamp of the file is correct.
RESULT: 133605 13248 -rw-r--r-- 1 root root 13562440 Apr 2 21:31 /lib/modules/2.6.38-7-generic/updates/dkms/nvidia-current.ko
7. Note new contents of /etc/X11/xorg.conf. It should list the name of the proprietary driver as a minimum.
RESULTING CONTENTS OF xorg.conf:
Section "Screen"
Identifier "Default Screen"
DefaultDepth 24
EndSection
Section "Module"
Load "glx"
EndSection
Section "Device"
Identifier "Default Device"
Driver "nvidia"
Option "NoLogo" "True"
EndSection
8. Reboot
9. Verify the GUI display comes up
RESULT: FAILURE
After Grub, there is a blank screen. This stays indefinitely. There is no Ubuntu splash screen. I have left it for half an hour or more and it just stays blank.
After a long time, I tried pressing some keys, and got garbled text output in the very top left corner of the screen:
e.g. "^[[B ^[[C"
I can type letters but typing commands or trying to login does not work.
I then pressed Ctrl-Alt-F2, and was able to login as a user to the tty terminal
10. Verify the proprietary driver loaded
grep -E "LoadModule:.*\"nvidia|fglrx\"" /var/log/Xorg.0.log
RESULT: [ 5.899] (II) LoadModule: “nvidia”
So, it appears that the nvidia driver did in fact load.
After this, I typed:
ls -al /var/crash
This showed an empty directory, i.e. no apport or crash files are there.
I then typed:
apport-cli xorg
so that I could submit this bug accompanied by an apport file.
I answered Yes to allow gdm log files to be included.
I also got this output from the apport-cli command:
cat: /var/log/gdm/:0.log.2: No such file or directory
I can get the NVidia proprietary driver to work on Natty (20110328) if I install the following custom hacked kernels and boot from this:
* linux-headers-2.6.28.10-vaioz_2.6.28.10-vaioz-10.00.Custom_amd64.deb
* linux-image-2.6.28.10-vaioz_2.6.28.10-vaioz-10.00.Custom_amd64.deb
You can read about this procedure and download the hacked kernels from:
* http://www.adhocism.net/2010/11/installing-ubuntu-10-10-on-sony-vaio-vpc-z13m9eb/
* http://www.voip-x.co.uk/files/adam/IMPORTANT_README
However this is a dirty hack, not a real fix. Please Ubuntu devs, help all those Sony Vaio users get Ubuntu (legitimately) in Natty. :)
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: xorg 1:7.6~3ubuntu11
ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
Uname: Linux 2.6.38-7-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 270.30 Fri Feb 25 14:34:55 PST 2011
GCC version: gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-7ubuntu1)
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
DRM.card0.DP.1:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
DRM.card0.DP.2:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
DRM.card0.HDMI.A.1:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
DRM.card0.HDMI.A.2:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
DRM.card0.HDMI.A.3:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
DRM.card0.VGA.1:
status: disconnected
enabled: disabled
dpms: On
modes:
edid-base64:
DRM.card0.eDP.1:
status: connected
enabled: enabled
dpms: On
modes: 1600x900
edid-base64:
Date: Sat Apr 2 22:28:12 2011
DistUpgraded: Fresh install
DistroCodename: natty
DistroVariant: ubuntu
DkmsStatus: nvidia-current, 270.30, 2.6.38-7-generic, x86_64: installed
GdmLog2:
GraphicsCard:
Intel Corporation Core Processor Integrated Graphics Controller [8086:0046] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Sony Corporation Device [104d:905a]
nVidia Corporation GT216 [GeForce GT 330M] [10de:0a2b] (rev a2) (prog-if 00 [VGA controller])
Subsystem: Sony Corporation Device [104d:905a]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha amd64 (20110328.1)
JockeyStatus: xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Enabled, In use)
MachineType: Sony Corporation VPCZ119GS
ProcEnviron:
SHELL=/bin/bash
LANG=en_US.UTF-8
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=bedfb76a-dd10-47d6-a1cb-e1931085a16b ro quiet splash vt.handoff=7
Renderer: Unknown
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/30/2010
dmi.bios.vendor: INSYDE
dmi.bios.version: R3030C3
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR3030C3:bd07/30/2010:svnSonyCorporation:pnVPCZ119GS:pvrA222GMUK:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCZ119GS
dmi.product.version: A222GMUK
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.4git20110322-0ubuntu5
version.libdrm2: libdrm2 2.4.23-1ubuntu5
version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg: xserver-xorg 1:7.6~3ubuntu11
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu6
** Attachment added: "apport.xorg.a7_IWP.apport"
https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers/+bug/748320/+attachment/2019875/+files/apport.xorg.a7_IWP.apport
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which is subscribed to nvidia-graphics-drivers in Ubuntu.
https://bugs.launchpad.net/bugs/748320
Title:
Blank screen (no GUI) after installation of NVidia proprietary driver
on Sony Vaio Z119GS
References