ubuntu-x-swat team mailing list archive

[Matt Zimmerman <mdz@xxxxxxxxxx>]

I don't see anything of interest in the updated CurrentDmesg.txt or
XorgLog.txt, but hopefully I'm wrong. :-)

** Summary changed:

- [arrandale] Black screen on boot, associated with GPU lockup (ESR: 0x00000001 IPEHR: 0x7a005502)
+ [arrandale] Black screen on all outputs when external VGA is connected

** Description changed:

  Steps:
- 1. be running maverick
- 2. be plugged into an external monitor
- 3. run update-manager -d and upgrade to beta 1
- 4. reboot as directed
- 5. in GDM, log into the default desktop session
+ 1. Connect an external monitor to the VGA port
  
  Result:
  The screen turns black, and there is no mouse pointer, etc... however, x is still running.
  
  Steps:
  1. unplug the external montior
  2. reboot
  
  Result:
  The desktop loads normally
  
  Binary package hint: xserver-xorg-video-intel
  
- This happened on the first boot after upgrading to Natty
- GPU signature is similar to bug 721086
- 
- I filed this by manually running /usr/share/apport/apport-gpu-error-
- intel.py in order to get the GPU dump etc. I do not know whether the GPU
- was actually hung or not.
+ We filed this bug report by manually running /usr/share/apport/apport-
+ gpu-error-intel.py in order to get the GPU dump etc. I do not know
+ whether the GPU was actually hung or not.
  
  ProblemType: Crash
  DistroRelease: Ubuntu 11.04
  Package: xserver-xorg-video-intel
  ProcVersionSignature: Ubuntu 2.6.38-7.39-generic 2.6.38
  Uname: Linux 2.6.38-7-generic x86_64
  Architecture: amd64
  Chipset: arrandale
  Date: Fri Apr  1 12:56:57 2011
  DistroCodename: natty
  DistroVariant: ubuntu
  DuplicateSignature: (ESR: 0x00000001 IPEHR: 0x7a005502)
  ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  InterpreterPath: /usr/bin/python2.7
  MachineType: LENOVO 5129CTO
  ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
  ProcCwd: /home/jane
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-7-generic root=UUID=52f3f8dd-ab0d-4f3b-8cef-9bc54492e659 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   xserver-xorg             1:7.6+4ubuntu1
   libdrm2                  2.4.23-1ubuntu5
   xserver-xorg-video-intel 2:2.14.0-4ubuntu5
  SourcePackage: xserver-xorg-video-intel
  Title: [arrandale] GPU lockup (ESR: 0x00000001 IPEHR: 0x7a005502)
  UpgradeStatus: Upgraded to natty on 2011-04-01 (0 days ago)
  UserGroups:
  
  dmi.bios.date: 09/15/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 6QET53WW (1.23 )
  dmi.board.name: 5129CTO
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr6QET53WW(1.23):bd09/15/2010:svnLENOVO:pn5129CTO:pvrThinkPadX201s:rvnLENOVO:rn5129CTO:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 5129CTO
  dmi.product.version: ThinkPad X201s
  dmi.sys.vendor: LENOVO
  i915_error_state: no error state collected
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.1-0ubuntu3
  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu1

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https://bugs.launchpad.net/bugs/747205

Title:
  [arrandale] Black screen on all outputs when external VGA is connected