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[Bug 659764] Re: 1024x768 instead of monitor native resolution

 

The problem still happens, when the laptop lid is closed and an external
monitor is connected.

Details:
 - same laptop as in original report
 - USB mouse and keyboard connected
 - external monitor connected (HDMI-DVI cable) - Hyundai W241D

Steps:
 - close laptop lid
 - boot Ubuntu 11.04 desktop i386 ISO (on a USB stick)
 - when booted, check screen resolution

It is 1024x768 and the The Monitor Preferences again offers only these 3 resolutions:
1024x768
800x600
640x480

If the laptop is booted with lid open and the external monitor is
attached when it is fully booted, the resolution used on the external
monitor is correct (1920x1200).

** Description changed:

  Binary package hint: xorg
  
  I boot the live environment from an USB stick, using the
  ubuntu-10.10-desktop-i386.iso
  
  The desktop comes up in 1024x768 instead of the monitor resolution of
  1680x1050.
  
- The Monitor Preferences offes only these 3 resolutions:
+ The Monitor Preferences offers only these 3 resolutions:
  1024x768
  800x600
  640x480
  
  Hopefully the attached logs&co tell all the needed information.
  
  The HW is a Toshiba L500-13T laptop, having a ATI Mobility Radeon™ HD
  4570
  
  Maybe related to Bug #654831
  
  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: xorg 1:7.5+6ubuntu3
  ProcVersionSignature: Ubuntu 2.6.35-22.33-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic i686
  Architecture: i386
  DRM.card0.DisplayPort.1:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  DRM.card0.HDMI_Type_A.1:
-  status: connected
-  enabled: enabled
-  dpms: On
-  modes: 1680x1050 1680x1050 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400
-  edid-base64: AP///////wAebXhWXLEEAAITAQPqMSB46q7FoldKnCUSUFSna4CVAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaITmQMGIaJ0BosDYA2igRAAAcAAAA/QA4Sx5TDwAKICAgICAgAAAA/ABXMjI0MgogICAgICAgAFg=
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1680x1050 1680x1050 1280x1024 1280x1024 1440x900 1280x960 1152x864 1024x768 1024x768 832x624 800x600 800x600 800x600 640x480 640x480 720x400
+  edid-base64: AP///////wAebXhWXLEEAAITAQPqMSB46q7FoldKnCUSUFSna4CVAIGAgUBxTwEBAQEBAQEBfC6QoGAaHkAwIDYA2igRAAAaITmQMGIaJ0BosDYA2igRAAAcAAAA/QA4Sx5TDwAKICAgICAgAAAA/ABXMjI0MgogICAgICAgAFg=
  DRM.card0.LVDS.1:
-  status: connected
-  enabled: enabled
-  dpms: On
-  modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
-  edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8=
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
+  edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8=
  DRM.card0.VGA.1:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  Date: Wed Oct 13 08:33:42 2010
  GdmLog1: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.1'] failed with exit code 1: cat: /var/log/gdm/:0.log.1: No such file or directory
  GdmLog2: Error: command ['gksu', '-D', 'Apport', '--', 'cat', '/var/log/gdm/:0.log.2'] failed with exit code 1: cat: /var/log/gdm/:0.log.2: No such file or directory
  LiveMediaBuild: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  MachineType: TOSHIBA Satellite L500
  ProcCmdLine: file=/cdrom/preseed/hostname.seed boot=casper iso-scan/filename=/hostname-10.10-desktop-i386.iso splash quiet --
  ProcEnviron:
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  SourcePackage: xorg
  Symptom: display
  dmi.bios.date: 05/06/2010
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V2.10
  dmi.board.name: KSWAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV2.10:bd05/06/2010:svnTOSHIBA:pnSatelliteL500:pvrPSLJ3E-01801FY4:rvnTOSHIBA:rnKSWAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite L500
  dmi.product.version: PSLJ3E-01801FY4
  dmi.sys.vendor: TOSHIBA
  glxinfo: Error: [Errno 2] No such file or directory
  system:
-  distro:             Ubuntu
-  codename:           maverick
-  architecture:       i686
-  kernel:             2.6.35-22-generic
- --- 
+  distro:             Ubuntu
+  codename:           maverick
+  architecture:       i686
+  kernel:             2.6.35-22-generic
+ ---
  Architecture: i386
  CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,staticswitcher,resize,fade,unitymtgrabhandles,scale,session,unityshell]
  CompositorRunning: compiz
  DRM.card0.DP.1:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  DRM.card0.HDMI.A.1:
-  status: connected
-  enabled: enabled
-  dpms: On
-  modes: 1920x1200 1600x1200 1680x1050 1280x1024 1280x1024 1024x768 1024x768 1024x768 800x600 800x600 800x600 720x576 640x480 640x480 640x480 720x400
-  edid-base64: AP///////wAhNAN9Q0EyAR4RAQOANCB4Cu+Vo1RMmyYPUFStzwDRAKlAswCBgAEBAQEBAQEBKDyAoHCwI0AwIDYACEAhAAAaSD9AMGKwMkBAwBMACEAhAAAeAAAA/QA7TB5TEgAKICAgICAgAAAA/ABXMjQwRCBEVkkKICAgATMCAxxxSZAUExIFBAMCASMJBweDAQAAZQMMABAAjArQkCBAMSAMQFUAE44hAAAYAR2AGHEcFiBYLCUAxI4hAACeAR0AclHQHiBuKFUAxI4hAAAejArQiiDgLRAQPpYAxI4hAAAYjArQiiDgLRAQPpYAE44hAAAYAAAAAAAAAAAAxA==
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1920x1200 1600x1200 1680x1050 1280x1024 1280x1024 1024x768 1024x768 1024x768 800x600 800x600 800x600 720x576 640x480 640x480 640x480 720x400
+  edid-base64: AP///////wAhNAN9Q0EyAR4RAQOANCB4Cu+Vo1RMmyYPUFStzwDRAKlAswCBgAEBAQEBAQEBKDyAoHCwI0AwIDYACEAhAAAaSD9AMGKwMkBAwBMACEAhAAAeAAAA/QA7TB5TEgAKICAgICAgAAAA/ABXMjQwRCBEVkkKICAgATMCAxxxSZAUExIFBAMCASMJBweDAQAAZQMMABAAjArQkCBAMSAMQFUAE44hAAAYAR2AGHEcFiBYLCUAxI4hAACeAR0AclHQHiBuKFUAxI4hAAAejArQiiDgLRAQPpYAxI4hAAAYjArQiiDgLRAQPpYAE44hAAAYAAAAAAAAAAAAxA==
  DRM.card0.LVDS.1:
-  status: connected
-  enabled: enabled
-  dpms: On
-  modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
-  edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8=
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1366x768 1280x720 1152x768 1024x768 800x600 848x480 720x480 640x480
+  edid-base64: AP///////wAw5AHYAAAAAAASAQOAIhN4Ct4Fo1pRkiYaUFQAAAABAQEBAQEBAQEBAQEBAQEBPhxWoFAAFjAwIDUAWMIQAAAZAAAAAAAAAAAAAAAAAAAAAAAAAAAA/gBMRyBEaXNwbGF5CiAgAAAA/gBMUDE1NldIMS1UTEMxAE8=
  DRM.card0.VGA.1:
-  status: disconnected
-  enabled: disabled
-  dpms: On
-  modes: 
-  edid-base64:
+  status: disconnected
+  enabled: disabled
+  dpms: On
+  modes:
+  edid-base64:
  DistUpgraded: Fresh install
  DistroCodename: natty
  DistroRelease: Ubuntu 11.04
  DistroVariant: ubuntu
  GdmLog1:
-  
+ 
  GdmLog2:
-  
+ 
  GraphicsCard:
-  ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series] [1002:9553] (prog-if 00 [VGA controller])
-    Subsystem: Toshiba America Info Systems Device [1179:ff80]
+  ATI Technologies Inc M92 [Mobility Radeon HD 4500 Series] [1002:9553] (prog-if 00 [VGA controller])
+    Subsystem: Toshiba America Info Systems Device [1179:ff80]
  LiveMediaBuild: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  MachineType: TOSHIBA Satellite L500
  Package: xorg-server (not installed)
  ProcEnviron:
-  LANGUAGE=en_US:en
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_US:en
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper iso-scan/filename=/hostname-11.04-desktop-i386.iso splash quiet --
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Renderer: Unknown
  Tags:  natty running-unity ubuntu compiz-0.9
  Uname: Linux 2.6.38-8-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 05/06/2010
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V2.10
  dmi.board.name: KSWAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV2.10:bd05/06/2010:svnTOSHIBA:pnSatelliteL500:pvrPSLJ3E-01801FY4:rvnTOSHIBA:rnKSWAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite L500
  dmi.product.version: PSLJ3E-01801FY4
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
  version.libdrm2: libdrm2 2.4.23-1ubuntu6
  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Changed in: xorg-server (Ubuntu)
       Status: Expired => New

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https://bugs.launchpad.net/bugs/659764

Title:
  1024x768 instead of monitor native resolution


References