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[Bug 865782] Re: Fails to provide video output to TV connected with HDMI cable

To: ubuntu-x-swat@xxxxxxxxxxxxxxxxxxx
From: Alex Mayorga Adame <865782@xxxxxxxxxxxxxxxxxx>
Date: Tue, 04 Oct 2011 04:02:12 -0000
Reply-to: Bug 865782 <865782@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
The TV details from the sticker on the back:

Model: LN23R81BD
Model Code: LN23R81BDX/XAX
Type No.: BP23UO

According to the manufacturer[1] the "Optimum" resolution for the panel when plugged via HDMI is "1360 x 768 pixels".
After rebooting the laptop while the TV is on an plugged with the HDMI cable it eventually showed on "Displays" as "Samsung Electric Company 7"" and a resolution of "1280 x 720", this seems to happen with other Samsung models too[2].

Another problem is that no audio comes out of the TV even when "High
Definition Audio Controller Digital Stereo (HDMI)" is selected under
"Sound" > "Output".

[1] http://www.samsung.com/mx/support/detail/supportPrdDetail.do?menu=SP01&prd_ia_cd=&prd_mdl_cd=&prd_mdl_name=LN23R81BD#
[2] http://ubuntuforums.org/showthread.php?t=1670004

** Tags added: apport-collected

** Description changed:

  Fails to provide video output to TV connected with HDMI cable.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
  ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
  Uname: Linux 3.0.0-11-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 1.23-0ubuntu2
  Architecture: amd64
  CheckboxSubmission: ed5dbdfb54bf5043a043813a33527c9f
  CheckboxSystem: b633b4f40868d491c2ae5b50030ce6f3
  CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,resize,imgpng,regex,unitymtgrabhandles,gnomecompat,mousepoll,grid,place,animation,wall,expo,move,vpswitch,snap,ezoom,session,fade,workarounds,scale,unityshell]
  CompositorRunning: compiz
  Date: Mon Oct  3 18:19:06 2011
  DistUpgraded: Log time: 2011-07-06 18:03:16.295213
  DistroCodename: oneiric
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
  GraphicsCard:
   nVidia Corporation GT216 [GeForce GT 230M] [10de:0a2a] (rev a2) (prog-if 00 [VGA controller])
     Subsystem: Sony Corporation Device [104d:905e]
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
  MachineType: Sony Corporation VPCCW1FFX
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=f415c990-a34d-451b-b69c-2070c5d53e47 ro quiet splash vt.handoff=7
  SourcePackage: xserver-xorg-video-nouveau
  UdevDb: Error: [Errno 2] No such file or directory
  UpgradeStatus: Upgraded to oneiric on 2011-07-06 (89 days ago)
  dmi.bios.date: 09/22/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0190Y5
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1FFX:pvrR5785054:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCCW1FFX
  dmi.product.version: R5785054
  dmi.sys.vendor: Sony Corporation
  version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.26-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 7.11-0ubuntu3
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
  version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
+ --- 
+ .tmp.unity.support.test.0:
+  
+ ApportVersion: 1.23-0ubuntu2
+ Architecture: amd64
+ CheckboxSubmission: ed5dbdfb54bf5043a043813a33527c9f
+ CheckboxSystem: b633b4f40868d491c2ae5b50030ce6f3
+ CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,resize,imgpng,regex,unitymtgrabhandles,gnomecompat,mousepoll,grid,place,animation,wall,expo,move,vpswitch,snap,ezoom,session,fade,workarounds,scale,unityshell]
+ CompositorRunning: compiz
+ DistUpgraded: Log time: 2011-07-06 18:03:16.295213
+ DistroCodename: oneiric
+ DistroRelease: Ubuntu 11.10
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
+ GraphicsCard:
+  nVidia Corporation GT216 [GeForce GT 230M] [10de:0a2a] (rev a2) (prog-if 00 [VGA controller])
+    Subsystem: Sony Corporation Device [104d:905e]
+ InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release amd64 (20100816.1)
+ MachineType: Sony Corporation VPCCW1FFX
+ Package: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
+ PackageArchitecture: amd64
+ ProcEnviron:
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-11-generic root=UUID=f415c990-a34d-451b-b69c-2070c5d53e47 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.0.0-11.18-generic 3.0.4
+ Tags:  oneiric running-unity ubuntu compiz-0.9
+ UdevDb: Error: [Errno 2] No such file or directory
+ Uname: Linux 3.0.0-11-generic x86_64
+ UpgradeStatus: Upgraded to oneiric on 2011-07-06 (89 days ago)
+ UserGroups: adm admin cdrom dialout dip lpadmin netdev plugdev sambashare
+ dmi.bios.date: 09/22/2009
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: R0190Y5
+ dmi.board.asset.tag: N/A
+ dmi.board.name: VAIO
+ dmi.board.vendor: Sony Corporation
+ dmi.board.version: N/A
+ dmi.chassis.asset.tag: N/A
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Sony Corporation
+ dmi.chassis.version: N/A
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrR0190Y5:bd09/22/2009:svnSonyCorporation:pnVPCCW1FFX:pvrR5785054:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
+ dmi.product.name: VPCCW1FFX
+ dmi.product.version: R5785054
+ dmi.sys.vendor: Sony Corporation
+ version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu1
+ version.ia32-libs: ia32-libs N/A
+ version.libdrm2: libdrm2 2.4.26-1ubuntu1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental 7.11-0ubuntu3
+ version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
+ version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

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Title:
  Fails to provide video output to TV connected with HDMI cable

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References

[Bug 865782] [NEW] Fails to provide video output to TV connected with HDMI cable
From: Alex Mayorga Adame, 2011-10-03