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[Bug 814895] Re: Ubuntu won't load with external monitor connected on ASUS N73SV laptop. Dual monitor bug. *ERROR* Couldn't find PLL settings for mode!

 

apport information

** Tags added: apport-collected

** Description changed:

  Ubuntu 11.04 Natty
   2.6.38-10.46-generic 2.6.38.7
  
  Ubuntu hangs after grub when an external monitor connected to ASUS N73SV via HDMI or VGA.
  The syslog contains following lines:
  
  Jul 21 13:07:34 ubuntu kernel: [   10.042002] [drm:intel_crtc_mode_set] *ERROR* Couldn't find PLL settings for mode!
  Jul 21 13:07:34 ubuntu kernel: [   10.042005] [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:3]
  Jul 21 13:07:34 ubuntu kernel: [   10.047336] [drm:intel_crtc_mode_set] *ERROR* Couldn't find PLL settings for mode!
  Jul 21 13:07:34 ubuntu kernel: [   10.047340] [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:3]
  Jul 21 13:07:34 ubuntu kernel: [   10.047343] [drm:drm_fb_helper_restore] *ERROR* Failed to restore crtc configuration
  Jul 21 13:07:34 ubuntu kernel: [   10.068582] [drm:intel_crtc_mode_set] *ERROR* Couldn't find PLL settings for mode!
  Jul 21 13:07:34 ubuntu kernel: [   10.068585] [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:3]
  Jul 21 13:07:34 ubuntu kernel: [   10.068771] [drm:intel_crtc_mode_set] *ERROR* Couldn't find PLL settings for mode!
  Jul 21 13:07:34 ubuntu kernel: [   10.068772] [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:3]
  Jul 21 13:07:34 ubuntu kernel: [   10.068774] detected fb_set_par error, error code: -22
  Jul 21 13:07:34 ubuntu kernel: [   10.068811] [drm:intel_crtc_mode_set] *ERROR* Couldn't find PLL settings for mode!
  Jul 21 13:07:34 ubuntu kernel: [   10.068812] [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:3]
  Jul 21 13:07:34 ubuntu kernel: [   10.072990] [drm:intel_crtc_mode_set] *ERROR* Couldn't find PLL settings for mode!
  Jul 21 13:07:34 ubuntu kernel: [   10.072992] [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:3]
  Jul 21 13:07:34 ubuntu kernel: [   10.082137] [drm:intel_crtc_mode_set] *ERROR* Couldn't find PLL settings for mode!
  Jul 21 13:07:34 ubuntu kernel: [   10.084215] [drm:drm_crtc_helper_set_config] *ERROR* failed to set mode on [CRTC:3]
  Jul 21 13:07:34 ubuntu kernel: [   10.086281] [drm:drm_fb_helper_restore] *ERROR* Failed to restore crtc configuration
  
  With the HDMI/VGA disconnected Ubuntu starts fine. After Ubuntu completely loaded the external display can be 
  connected without problems. At this time it is detected properly and works perfect. The desktop is shared fine to it.
  i.e each time I turn it on I have to disconnect external display, wait until Ubuntu login screen displayed, then connect
  the external display again.
+ --- 
+ ApportVersion: 1.23-0ubuntu4
+ Architecture: amd64
+ DistroRelease: Ubuntu 11.10
+ InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
+ Package: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
+ Tags:  oneiric
+ Uname: Linux 3.0.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm admin audio cdrom dialout fuse lpadmin plugdev sambashare vboxusers

** Attachment added: "Dependencies.txt"
   https://bugs.launchpad.net/bugs/814895/+attachment/2603918/+files/Dependencies.txt

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https://bugs.launchpad.net/bugs/814895

Title:
  Ubuntu won't load with external monitor connected on ASUS N73SV
  laptop. Dual monitor bug.  *ERROR* Couldn't find PLL settings for
  mode!

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