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[Launchpad Bug Tracker <503139@xxxxxxxxxxxxxxxxxx>]

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I purchased a Xenarc 800TSV touch-screen monitor several months ago and
just am now getting around to testing it with Linux (Ubuntu 9.10 using
Linux 2.6.31-14 generic #48 kernel).

I downloaded the latest touch-screen drivers from their website.  All
seems to be working except for one thing -- the OS cannot seem to break
into the highest resolution of 1024x768.  The most it allows is 800x600.

When I open up the "Display Preferences" application, the highest it
will go is 960x600.  When I choose that option, the screen cuts-out
about 1/5th of the visible portion, making 800x600 the highest working
resolution.

I am aware that the monitor has an 800x600 physical resolution, but it
will support 1024x768 (which seems to work fine under Windows XP).  Here
is a link to the product info page:

http://www.xenarc.com/product/800tsv.html


I first wrote to the manufacturer in regards to this problem.  Here is their response:

"The drivers are only for the touch screen portion of the monitor.  They
are not drivers for the display.  For that, the monitor will use the
default drivers from your OS.

>From your description of the “Display Preferences”, it sounds like your
graphics card does not support 1024x768.  You may need to update the
graphics drivers on your OS."


Thanks, and any help is appreciated!

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: xenarc
-- 
Unable to get highest resolution with Xenarc monitor
https://bugs.edge.launchpad.net/bugs/503139
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